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Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,206 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our bedroom and i love how clear the tv is and the colors!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KylerO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The best TV I have ever had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great picture and sound. It is easy to find different channels The color is greay

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TcL 50" QLED Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Very light weight for wall hanging. Very loud speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    My TCL TV tracking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's good. I have to get adept at maneuvering the remote. The quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good Budget 4K Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best budget 4k TV's out there for gaming. Goes on sale often, and can get great value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy you won't be disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV the picture was outstanding. Super lightweight and easy to mount on wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sturdy legs and good quality picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is really good and it was really easy to pit the legs on the tv itself.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffreyD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, setup is straight forward, and the interface is easy to use!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Budge Buy if on Sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. First QLED TV, have burned through a couple of cheap box store black Friday brands and decided to go up a par. Only major complaint is that it's a Google TV and the system is awfully slow compared to competitors. When an early model Sony Android TV hit the market years ago I recommended it at work and it was like using a giant 10+ year old phone/tablet. I thought the system would have improved by now but it hasn't. The features are nice (curated content, app support, customization of guide and layouts) but every command within the system itself and inside of individual apps takes 2-3 seconds to respond. Doesn't sound like a huge deal but after using other brands (Roku/Amazon) Google TV by far comes in last place in terms of responsiveness. Again, plenty of features (bluetooth+on board audio, eARC support, decent TV tuner, advanced calibration settings, etc.), and the picture from this thing is amazing. The motion rate feature takes some getting used to -- many fast-action movie scenes look like they are in fast-forward mode. Otherwise, the TV appears to be well made and has an amazing picture.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi jptech06,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I wish it hadn't cracked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this TV. Picture was great, sounds was fantastic and it had 4 HDMI ports (that's important to me). Sadly it got cracked when had we had a small quake and I fell into it because I was cleaning it. I'm disabled and lost my balance. Sadly the extra warranty didn't cover it so I had to get a new one because they had no replacements of the same kind.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi doIreallytodothis,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your situation. If you got another TCL TV as a replacement and ever need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV for seniors!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and color. So pleased with this purchase for my mother.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Good sound Can be a little glitchy But was a good purchase, I would buy again

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bobmcc,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, compatible with Android devices, good features. Pretty good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Easy set up. Enjoy the Google smart tv format.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best Buy Best Regular Guy Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality and sound for movies and sporting events. Not a gamer so cannot comment on that aspect. Currently rated # 4 behind LG, Sony and Samsung. Number one for value and quality . To be fair, I also like Vizeo and HiSense so I am at that price point. Good choice for me in my price point. Did basic research of about 1/2 hour. Staff was pleasant and helpful and Newington Connecticut location.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MacWiseAdvise,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL 50” review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fair tv for the price. I didn’t need anything fancy just a tv big enough. It doesn’t run amazingly smooth but it’s just a tv, I can’t complain. If you're looking to save money for a decent tv this is a good pick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Perfect for gaming! Easy to set up and use. Very happy with my purchase!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    50” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for price, easy to set up, good size

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JosephineB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10 outta 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great quality especially for the price, I play video games and watch movies daily. This tv provides lots of setting to change to your personal preference and connected to my surround sound system quick and easy. If you’re thinking about getting a tv I would definitely recommend this one, not to mention the price I’ve paid more and gotten less out of other tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly for the price point it’s offered at, I’m not really sure what was able to beat it. I bought this tv when I was on a limited time drop since I have an upgraded best buy membership. The images look amazing with this and gaming feel smooth and crisp. Only thing holding this tv back from being absolutely perfect is the 60hz refresh rate but that really mainly affected gamers.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LuisG,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support