Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1202 reviews
(1,202 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TCL 50" Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mid-size tv, very clear picture, great price with built in apps for streaming.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DougW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for our bedroom and i love how clear the tv is and the colors!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KylerO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, works amazing and easy to navigate with no instructions. Good quality picture and sound.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for an excellent price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 50” for $250 during the Black Friday sale to replace my 12 year old Samsung 50” plasma tv. What an amazing picture this tv has. The only downside is the volume is lower than my old Samsung. Setup was easy, literally plugged it in, signed into my WI-FI and I was streaming! Great value for the money. What an upgrade from my old plasma, the picture is so crisp and the blacks are deep. I highly recommend this tv!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeanneC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Best tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv for a great price!! I needed a tv for my office den and this perfectly fit the bill.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Shahri,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
The best TV I have ever had.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great picture and sound. It is easy to find different channels The color is greay
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great especially for the price. We use streaming only services and have no issue with connectivity and ot holds a strong connection. User interface is a little laggy at times. Only reason it doesn’t get a 5*
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TcL 50" QLED Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Very light weight for wall hanging. Very loud speakers.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Clear picture. Sound quality is very good.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
My TCL TV tracking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's good. I have to get adept at maneuvering the remote. The quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy you won't be disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV the picture was outstanding. Super lightweight and easy to mount on wall
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I wish it hadn't cracked
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this TV. Picture was great, sounds was fantastic and it had 4 HDMI ports (that's important to me). Sadly it got cracked when had we had a small quake and I fell into it because I was cleaning it. I'm disabled and lost my balance. Sadly the extra warranty didn't cover it so I had to get a new one because they had no replacements of the same kind.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi doIreallytodothis,
Thank you for taking the time to provide your feedback. We're sorry to hear about your situation. If you got another TCL TV as a replacement and ever need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Good Budget 4K Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best budget 4k TV's out there for gaming. Goes on sale often, and can get great value
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sturdy legs and good quality picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is really good and it was really easy to pit the legs on the tv itself.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffreyD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, setup is straight forward, and the interface is easy to use!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good Budge Buy if on Sale
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality. First QLED TV, have burned through a couple of cheap box store black Friday brands and decided to go up a par. Only major complaint is that it's a Google TV and the system is awfully slow compared to competitors. When an early model Sony Android TV hit the market years ago I recommended it at work and it was like using a giant 10+ year old phone/tablet. I thought the system would have improved by now but it hasn't. The features are nice (curated content, app support, customization of guide and layouts) but every command within the system itself and inside of individual apps takes 2-3 seconds to respond. Doesn't sound like a huge deal but after using other brands (Roku/Amazon) Google TV by far comes in last place in terms of responsiveness. Again, plenty of features (bluetooth+on board audio, eARC support, decent TV tuner, advanced calibration settings, etc.), and the picture from this thing is amazing. The motion rate feature takes some getting used to -- many fast-action movie scenes look like they are in fast-forward mode. Otherwise, the TV appears to be well made and has an amazing picture.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi jptech06,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great TV for seniors!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and color. So pleased with this purchase for my mother.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
50” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for price, easy to set up, good size
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JosephineB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture Good sound Can be a little glitchy But was a good purchase, I would buy again
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bobmcc,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, compatible with Android devices, good features. Pretty good for the price.
I would recommend this to a friend










