Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1202 reviews
(1,202 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality. Easy set up. Enjoy the Google smart tv format.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Best Buy Best Regular Guy Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture quality and sound for movies and sporting events. Not a gamer so cannot comment on that aspect. Currently rated # 4 behind LG, Sony and Samsung. Number one for value and quality . To be fair, I also like Vizeo and HiSense so I am at that price point. Good choice for me in my price point. Did basic research of about 1/2 hour. Staff was pleasant and helpful and Newington Connecticut location.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MacWiseAdvise,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Perfect for gaming! Easy to set up and use. Very happy with my purchase!
I would recommend this to a friendBrand response from TCLExpert
Posted .We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
10 outta 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has great quality especially for the price, I play video games and watch movies daily. This tv provides lots of setting to change to your personal preference and connected to my surround sound system quick and easy. If you’re thinking about getting a tv I would definitely recommend this one, not to mention the price I’ve paid more and gotten less out of other tvs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly for the price point it’s offered at, I’m not really sure what was able to beat it. I bought this tv when I was on a limited time drop since I have an upgraded best buy membership. The images look amazing with this and gaming feel smooth and crisp. Only thing holding this tv back from being absolutely perfect is the 60hz refresh rate but that really mainly affected gamers.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LuisG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quality. Good sound quality too. Easy to use interface.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PremH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture and easy to navigate through all the different apps
I would recommend this to a friend - Pros mentioned:Price, Tv quality
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for an Excellent price. Never purchased a TCL before but I’m glad I did.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JustMe,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good quality for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was easy to set up, it's very light so easy to hang on wall mount.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Great definition on screen and amazing color performance.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. High refresh rate which is great for gaming
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good picture and very affordable. Was also a great size for a bedroom.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mommyof2,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV Brand for Me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very good, I was a little worried, because I never heard of this brand, so far not disappointed!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture- excellent tv- would recommend. Great tv and great price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the picture on the tv. It was easy to navigate and get set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Affordable quality TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed as a digital menu board. Great picture and easy to configure.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TCL Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, great picture, great price. Sales person very helpful.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL television I recently purchased has proven to be an excellent choice. Its picture quality is outstanding, providing sharp and vibrant visuals. The sound quality matches the display, offering a complete cinematic experience. The build quality is robust, and the user interface is intuitive and user-friendly. Overall, it's a high-quality product that offers great value for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AlirezaA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome product Never before and ever after
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchase this product first time with scaring but The product is awesome and it budget friendly. In this segment the picture Quality is awesome. I would like to appreciate enhancement of picture quality even it’s 720P video we feel like a 4K. I am really enjoying the TV while watching. Compare with Other Branded TV’s this would be the best one in QLED segment within the low budget.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Nice picture. Slow UI.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was at a great price when I bought it and I needed to replace an old model so this seemed to fit the bill. I will say the picture quality is actually pretty good. I don’t see much blooming or banding like you likely will see on other budget-priced TVs. The color accuracy is decent and the black levels look good . The UI uses Google TV which is fine, as I’ve seen this work well on more expensive TVs. I think the TV processor just struggles to keep this moving smoothly. Navigating the menu often has you wait for a second or two after pressing a button to see your command take place. This makes things tedious and cumbersome and is almost a deal breaker…but not quite. If this is a TV that will only get occasional use in a secondary room, or is for the kids to play video games on, I think you’ll be happy. I would not recommend this as a primary TV, though.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Roboto79,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support










