Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1206 reviews
(1,206 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
T.V. Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality. Easy to operate. A smart television is the only way to go.
I would recommend this to a friendBrand response from TCLExpert
Posted .We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Easy set up. Good sound. Very satisfied with purchase.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Dennis O
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the weight . So east to move around and lift up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Nice picture. Slow UI.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was at a great price when I bought it and I needed to replace an old model so this seemed to fit the bill. I will say the picture quality is actually pretty good. I don’t see much blooming or banding like you likely will see on other budget-priced TVs. The color accuracy is decent and the black levels look good . The UI uses Google TV which is fine, as I’ve seen this work well on more expensive TVs. I think the TV processor just struggles to keep this moving smoothly. Navigating the menu often has you wait for a second or two after pressing a button to see your command take place. This makes things tedious and cumbersome and is almost a deal breaker…but not quite. If this is a TV that will only get occasional use in a secondary room, or is for the kids to play video games on, I think you’ll be happy. I would not recommend this as a primary TV, though.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Roboto79,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to use and set up. Color is good and sound is good
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Not the best but the best for the price
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great produt
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up great picture quality fast and good price on it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DarioM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Dan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and very good value for the price. The sale wsd very good deal
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen, easy to use, channels included on the set are pretty good too. Great value for the price
I would recommend this to a friend Rated 5 out of 5 stars
TCL tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the moneys. We have 3 of these and it’s perfect for the kiddos.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate and the built in speakers work nicely too.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 4 out of 5 stars
Decent tv for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laggy os. But hook a seperate streaming stick and it's pretty good. Great picture!
I would recommend this to a friendBrand response from TCLExpert
Posted .We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture. Beautiful sound. Recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
SHAWN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, excellent product, extremely lightweight
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Great buy, easy transaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking to replace a wonderful old Samsung TV with something "smarter." I was prepared to spend the money and go bigger but ended up with a great buy that was about the same size but "smart" and easy. I could have been talked into something bigger and more costly but really appreciated the practical advice I was given by Best Buy tech.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pretty impressive for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am rather surprised at the quality of this tv. I have a 65" LG OLED tv. It's either the B1 or C1. I can't remember which one, but the picture is almost comparable. I have a Playstation 5, and I play games pretty much every day. Right now, im play The Witcher 3 on the 55" tcl tv. The graphics are amazing for this inexpensive tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Frankie,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Awesome traduce
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price price price. Then the quality of course held up to standards. A1
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I've purchased. Crisp clear picture, and easy setup
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A steal at $150
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $150 this TV is perfect for guest room where it's use is infrequent. The sound and picture quality are excellent for the dollar. My only complaint thus far is the OS is a little slow and requires patience when navigating menus and loading content. If I were to use this TV daily I believe the menu lag would wear on me but for my use case it is perfect.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JaredD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
This tv kinda sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great and I like that it has google with all the shows you watch on the home screen but the tv is SUPER LAGGY. It freezes sometimes and takes a long time to load. I don’t think its a wifi issue. So unfortunate. Don’t want to bother to return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Laura,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support