Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1206 reviews
(1,206 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 3 out of 5 stars
Good image but poor operating system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound from the tv speakers but it definitely falls short on the google operating system. Disconnects from wifi randomly and tends to lag on the home screen and certain apps. I would probably not buy this if your going to be using the smart home part of it frequently.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Hot buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, easy to set up. Really worth it for the price!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mariana89,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good quality, nice sound and excellent price.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 4 out of 5 stars
Good cheap TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that the remote is very laggy. By that I mean it takes several seconds for the tv to register a button press on the remote. Its a little frustrating because sometimes you wait for the TV to catch up and the button press never registered and sometimes you press it again and it doubles up. Other than that, its a prerry decent TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up good picture remote works well is on sale now
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NicholasM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money. Good picture and easy to set up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HenryF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 50" Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best TV I've ever purchased, I'm currently enjoying the free 3 months of AppleTV+ that was included in the purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ShayyFelipe,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Worth the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture... easy setup smart tv.. would recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DennisR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Superior quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta say we purchased the same TV several years ago (older version) while from the outside there are no distinguishing differences... the quality of the image and the improved google software is far superior. However, be ready to sign-up for a google email account if you want to use the smart tv features
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Q5 QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice QLED with reasonable price point if you can get this on sale. Better than the Omni QLED. Deal room picture quality is much better than most regular LED TVs and all QLEDs in this price range. This is a good TV for both bright and dark environments. Reflection handling leaves a little to be desired, but overall great deal.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any assistance please reach out to us at https://support.tcl.com/contact-us. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
$150 steal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for $150. Great smart tv for the price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rianjohnsonsux,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great deal at $150 but would pay more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV during Prime Days so it was heavily discounted at $150 but I would gladly pay more. Honestly, I should have bought 2 but wanted to try it out first. I like Google TV personally so no issue there. It picks up the Wi-Fi with no buffering issues. Great image and overall, I would highly recommend to anyone.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BigRobC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for great picture, easy mount to wall.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first QLED Tv and I must say this product is amazing! The picture right out the box before you mess with any settings looks amazing. Once I tweaked it to the way I want it I like it even more. It delivers a good sound for tv speakers as with any tv I’d recommend a sound bar. 10/10 recommend this TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Malcolm,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy. Picture is outstanding...lifelike colors, rich blacks, and good sound.Using it as bedroom TV and couldn't be happier.For $ 199 plus my $ 15 in rewards certificates, $ 184 for a $ 400 tv. This is our 3rd TCL tv for the house since August, needless to say, very perfect for us!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV /Computer monitor.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL Smart TV was delivered promptly and has been providing good service for the last year. The picture is sharp and excellent color and meets my basic needs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen, easy to use, channels included on the set are pretty good too. Great value for the price
I would recommend this to a friend Rated 5 out of 5 stars
Biggest bang for your Buck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Full picture customization. Also game mode increases the refresh rate which is good for games. You can even customize how dark the black colors are.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good value 4K TV from TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright with good colors. Sharp image quality. Needs to be calibrated for accurate colors. HDR not as bright as more expensive TVs. 60Hz screen only. I recommend using a sound bar as the audio is just so-so. Good selection of apps to use. Good value overall, especially if you catch one on sale.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Would buy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. It took a while to get the image right but that might be a me issue. Calibration was easy and very pleasing to the eyes. The screen did have a bit of a pressure point so there is a bit of fading other than that its amazing. The remote is so simplistic i love it big buttons for app shortcuts
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support










