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Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good QLED TV on a budget

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price, this TV is great for people who want to experience smooth picture with QLED color and do not want to break the bank. For those who are on a budget and looking to get into making their own theater room, I recommend this TV along with a dolby atmos soundbar

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SeanB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was honestly a really good purchase for the price. The graphics on the tv are really nice and it runs the google tv system which is also easy to navigate. Only downside id say is the remote response time is pretty slow so there definitely is a bit of lag when channeling through apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV Brand for Me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good, I was a little worried, because I never heard of this brand, so far not disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Beautiful sound. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for a quest room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a quest bedroom. I haven’t spent a lot of time watching after setting it up but the picture looks good for this price point and the TV seems well built. I was familiar with the Google TV menus and settings which was part of my decision.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Affordable QLED.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time able to afford QLED type TV Wife noticed immediate change in brightness and the Pop of colors, and she usually doesn't pay much attention to these factors. even noticed enhaced detail in programming that is 50-60 years old. very happy with the set so far.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BruceW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by this TV. Nice bright screen with pretty good color. Perfect for bedroom. I have had no problems with the OS. Bought this as a drop deal for Plus membership. The savings paid for the membership 3 times over.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DouglasC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget 4k HDR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interface! Voice search works flawlessly! Picture looks stunning at 4k HDR. For built in speakers -the sound packs a punch! Highly recommend this tv¡!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    There's only 1 USB port on this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV all around. Good audio/picture quality (great for the price). Full suite of features like bluetooth, google TV apps, media player, etc. My only gripe is that the marketing shows *two* USB ports and there's only one. Would have given 5 stars if not for the misleading marketing/specs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Excellent Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest, im not incredibly picky with TVs, but I wanted one that had good picture whether it was dark in the room or light, and you got a good picture no matter what angle you are viewing the TV from. This TV worked perfect for that and at a great price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnthG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Impressive for a good price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv produces very good picture and is very clear. I didn’t realize how far my previous tv had deteriorated before I saw this. Easy to set up and use. Sound is ok, but sometimes there is a bit of lag that has been hard to correct, between it and my home theater audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent set for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had lg oled. Bought this for my mom. The interface isn’t web os but it’s pretty straight forward. Definitely a great deal. Picture quality is what you’d expect for any backlit panel so while I didn’t expect much it was definitely a great value. Think I paid 259.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnwaarS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the best tv with all new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best tv with all the new features you need better screen quality and the price is very cheap so easily to purchase i like and enjoy movies and shows and for more this tv unit performance is fantastic when you play video game i recommend too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing 4k QLED TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a big screen and has good sound and visuals. Given the size it’s a bit slow when it comes to navigating through the menu and things, but it’s manageable and for the price you can’t beat it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid TV for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Purchased during black friday and gifted to family. They love it, great 4k picture quality. Easy set up. Sound is typical of out of the box tv. I recommend pairing with a decent sound bar for a more premium experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use this TV as a wall-mounted computer monitor, and it works well for that application. The picture is also good for watching movies/shows and decent for sports. Overall, it's a good TV for the price point.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JaysonK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unparralled picturw quality for rhe price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is nit my first TCL, I have multiple 5 series and a 6series in my living room. They are all amazing even after 5 years of owning them and using all of them almost daily for 2 or mote hours.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Retrieving data. Wait a few seconds and try to cut or copy again.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy With This Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with everything about this tv. Picture and setup easy. Love the clarity. Took a little adjusting to the Goggle remote and display as I'm use to Roku. But it's easy to view all the available channels, movies and programs once you get the hang of it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KVonnegut,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV was a gift for my grandson, he absolutely loves it. bright clear colors, easy access to the internet. this is a great TV for playing video games in his bedroom. the price was really good compared to others in size and quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice t.v.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my bedroom & it's great. The picture quality is fantastic & believe it or not the sound is pretty good too, no need for a soundbar (at least i don't need one). It's definitely worth the price, you won't be disappointed.

    I would recommend this to a friend