Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Impressive for a good price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv produces very good picture and is very clear. I didn’t realize how far my previous tv had deteriorated before I saw this. Easy to set up and use. Sound is ok, but sometimes there is a bit of lag that has been hard to correct, between it and my home theater audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for awhile, worth the money, good picture, sound TCL great brand

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the best tv with all new features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best tv with all the new features you need better screen quality and the price is very cheap so easily to purchase i like and enjoy movies and shows and for more this tv unit performance is fantastic when you play video game i recommend too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent set for a great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had lg oled. Bought this for my mom. The interface isn’t web os but it’s pretty straight forward. Definitely a great deal. Picture quality is what you’d expect for any backlit panel so while I didn’t expect much it was definitely a great value. Think I paid 259.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnwaarS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    upgraded on the cheap

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy this tv because of sound quality that comes through with google tv also upgraded picture with QLAD best of all it was cheap

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid TV for the $$$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Purchased during black friday and gifted to family. They love it, great 4k picture quality. Easy set up. Sound is typical of out of the box tv. I recommend pairing with a decent sound bar for a more premium experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible lag and has a frequent glitch issue

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV has been slow and has had increased lag since I purchased it. In addition I have an issue when trying to play the show Trash Truck on Netflix. I've called Netflix to troubleshoot and I'm still experiencing the issue. For details of issue, read entire review (2nd paragraph). I followed the many troubleshooting steps with Netflix, to no avail. She then told me I would have to call the manufacturer directly but wouldn't provide any contact information. I didn't feel too good about doing this because of scammers and after calling a number for TCL I had a bizarre situation occur that I can only assume was, in fact, a scammer. In any case, the issue is still not resolved and I've already spent way too much time dealing with this highly frustrating situation. Further description of issue: My son and I have already watched seasons 1 & 2 of the show Trash Truck and now, whenever I try to rewatch an episode, instead of starting from the beginning, it just continues where we left off. It does this repeatedly, no matter what. If I hit the PLAY FROM BEGINNING button, it will play that episode from the beginning but then once the credits scroll it does the auto skip to go to the next episode and the problem persists, playing the next episode, but starting at the spot that we last watched up to. Typically this is the credits, so it just cycles through the auto skip/auto play process once or twice before showing us teasers for other shows on Netflix that play in a loop. This only happens with this one show.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV was a gift for my grandson, he absolutely loves it. bright clear colors, easy access to the internet. this is a great TV for playing video games in his bedroom. the price was really good compared to others in size and quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unparralled picturw quality for rhe price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is nit my first TCL, I have multiple 5 series and a 6series in my living room. They are all amazing even after 5 years of owning them and using all of them almost daily for 2 or mote hours.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Retrieving data. Wait a few seconds and try to cut or copy again.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy With This Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with everything about this tv. Picture and setup easy. Love the clarity. Took a little adjusting to the Goggle remote and display as I'm use to Roku. But it's easy to view all the available channels, movies and programs once you get the hang of it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KVonnegut,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice t.v.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my bedroom & it's great. The picture quality is fantastic & believe it or not the sound is pretty good too, no need for a soundbar (at least i don't need one). It's definitely worth the price, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tv is amazing easy to use and who needs cable and you have this you would recommend to everyone, family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL has done it again. This TV is great. Clear picture and awesome sound. Best TV for your money. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this to for a couple months now and all we can say about it is it’s really nice easy to use and has a lot of picture settings. Great for watching cinema and 4k looks nice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BenjaminC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Tv for bedroom!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv came flawless. I don't have any issues with it. It came surprisingly light. I did some tweaking with the settings to get rid of some of the red on the screen, but other than that its beautiful. Got a great deal on it! Very worth it indeed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Linda,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture for its price range. The only two things I’ve noticed is: (1) the picture sometimes lags and appears jumpy. (2) the Home Screen is alittle laggy, not a very smooth flow, not sure ifs it’s the TV or just the Google software thats causing this.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Present,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good for the price,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and bright vibrant colors for the price. Only thing that could be better would be the speakers, if you pick this Tv up then be prepared to buy a sound bar or some other speaker system. The built in speakers aren’t terrible but won’t wow anyone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Samuel,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TCL tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It is easy to set up. I especially like that it is a google tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Good picture, slow OS.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OS is just way too slow and less responsive than it would need to be for me to give it a better review. Picture/performance is great for the price. May return it to get something other than Google TV, unfortunately.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brad,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Fantastic TV on a Budget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV for the price. The picture quality is great, and the UI is easy. The only downside is that it's built-in speakers are pretty poor. However, I feel like most people have a soundbar these days, so it shouldn't be much of an issue.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Hunter,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support