Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1202 reviews
(1,202 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture for its price range. The only two things I’ve noticed is: (1) the picture sometimes lags and appears jumpy. (2) the Home Screen is alittle laggy, not a very smooth flow, not sure ifs it’s the TV or just the Google software thats causing this.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Present,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 3 out of 5 stars
Good picture, slow OS.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OS is just way too slow and less responsive than it would need to be for me to give it a better review. Picture/performance is great for the price. May return it to get something other than Google TV, unfortunately.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Brad,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great starter for Series X gaming 5/5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been great, was a great deal. Use our Xbox series X with it. For a starter gaming TV you can't go wrong with it, recommend if you're not sure what to start with and need time to save for the king TV. Happy purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A Fantastic TV on a Budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV for the price. The picture quality is great, and the UI is easy. The only downside is that it's built-in speakers are pretty poor. However, I feel like most people have a soundbar these days, so it shouldn't be much of an issue.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Hunter,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfectly wonderful TCL TV from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV. The menu's are fluid, minimal load times, self-updating, and synchronizes with your other devices nicely, whether it's android/amazon devices or if you enjoy other products of the TCL brand. Great picture. 4k.
I would recommend this to a friend Rated 3 out of 5 stars
Google sucks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice. Google sucks! I have two phones two laptops two home computers and my old TV they all have my Google password but when I tried to put it on this TV it does not work! I would not recommend this TV because I have spent over 4 hours trying to get it to work with Google TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ThePlatt,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this television online and strictly purchased it for the price. Once I got it home it was very easy to setup and the picture on this tv is remarkable! We love it and this is one of the best purchases I've made.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KimE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for basement at the value price compared to Samsung and Sony which are in our main rooms. The picture is nice however the TV failed within a month as the electronics failed and a master board had to be replaced under the 12 mos manufacturer warranty
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Quality, Greater Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing, the quality and the picture for the price was outstanding. We normally only have Samsung Tv's in the house, so our expectations were very low. This was just a TV for my daughter. But It's been fantastic!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LoveThis,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Impeccable brightness and deep colors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a nice replacement for my bedroom. But buying this has me rethinking my home theatre setup. I love this TV. Xbox series x looks absolutely amazing in here . All content streams with no issues . I super recommend this.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tdoc,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had time to watch this much, but the little time I did the picture was very clear. I am still looking for some more apps I can add, (free exercise) classes but again I have not had time to look for any. I will update this once I have more time
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pkwi,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive tv, big results. Picture is so clear. Looking to update anothet one of our old TV's with this brand. Great TV at this price point
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Does what I need it to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a garage tv and will use it outside in nicer weather. Interface and remote have been a touch laggy at times but it usually happens right after turning the tv on. Picture quality is great so far and hard to beat the price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tnatz,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Cheap and Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors look great and the gaming resolution/speed is great as well. Quality TV for the price!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Marvelous TV for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace a 43" TV. Almost borderless, totally excellent picture quality. So bright, just a great step up with QLED. On sale for $249, so worth it. A step up from Class 4 TCL TV's. Greatl Deal and I heartily recommend.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kelly,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
My review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I purchased it for my daughter for a birthday present and she loves it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Quality for a great price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Quality for a great price! This replaced our samsung tv that broke!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and the sound is good. Lots of bells and whistles to. Ive got it setup to a surround sound and enoy it all very much. Thank you best buy for the speedy delivery also. Well done guys.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JosephM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Picture quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv it has a good picture quality not bad
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A $300 TCL worths every penny than $1900 SamsungTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely surprised by the quality of a $300 50" TCL TV compared with my other $1900 55" Samsung TV! (In terms of quality & Time-to-Support: 8/10 for my new TCL, 4/10 for my other 10-month old Samsung TV)
I would recommend this to a friend