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Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old TV I had since 2009. The quality on this thing is amazing. The fact I got on a Black Friday deal makes it even better. It was originally $400 full price, but I got it for $260

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for thePrice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great. We have used it with the built-in apps and with Roku 4k streaming. The picture is beautiful. I have not adjusted the picture yet, but haven't noticed too much "cinema affect".

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for the abuse my 13 year old son will put it through. And at only $350 for a 55" QLED TV, the value cannot be surpassed. If it lasts for 3-4 years, that is all we are looking for.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AdamW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Bad remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself works great good picture good sound but the remote control on. It is a piece of crap if they would fix the remote, it would be one heckuva TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality and high-speed remote control operations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just an awesome TV!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've bought. Hands down. Thought it was going to just be for gaming, but it turned into the main family TV. I love it and I'll buy another for myself.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lonnie,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cheap and Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors look great and the gaming resolution/speed is great as well. Quality TV for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good buy. Great picture with no lag. I have a 70 in lg nano cell and the pucture quality is upnthere with that. Great sound. Only downside is its fragile. But for the price you cant beat it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Honestbuyer,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV went out in our living room and we compared many TV's to get a replacement. This is a great TV. Easy to set up and to connect to our speakers. Clear picture.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TinaM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't be my last. I am very impressed by the panel quality, uniformity, and overall sound. I got this as a bedroom upgrade, but if the larger, more premium versions are this good, yeah, I'm buying one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JfromNE,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome output

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound is so clear. Thank you Bestbuy for selling a great quality TV. The price was also affordable for the size and brand TCL. Thanks again to the manufacturer and Bestbuy again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with the quality of this TV. Easy to use. It’s technology integration competes with any high ticket item. It’s versatile software allows Seamless integration with any device.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Eqxradio,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv when it was price dropped. I was not expecting much, but after setting it up, and changing some picture and sound settings, all is good to go. Don't go by the negative reviews, very impressed

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RichieV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mrs Patricia Sansone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price and color quality is great . We shop at Best Buy’s for call our appliances phones and computer items cause there sales people are very knowledgeable all the time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Quality for a great price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality for a great price! This replaced our samsung tv that broke!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I purchased it for my daughter for a birthday present and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    App performance

    Rated 3 out of 5 stars

    TV is O.K.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is pretty good for the price. It was an open box item, which I didn't realize until I got it home. Apps have crashed or locked up a few times.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidH,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, one for each of my kids. They replaced tv's with old software which was a pain to use. The picture is great and the menu nav is quick. Great value for the money!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JustinT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    TCL FTW (For the win)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youre buying a TCL… not a samsung or LG oled. Expect what you’re buying and live with it. I however, bought this tv at $149 w/tax coming to 160ish. For that type of price for a teenager… you cant beat it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got to admit, I was very surprised how good this tv is. Bright, amazing color and not bad side view. For the money boy you just can’t go wrong! Extremely happy with our purchase.

    I would recommend this to a friend