Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1202 reviews
(1,202 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Amazing Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with the quality of this TV. Easy to use. It’s technology integration competes with any high ticket item. It’s versatile software allows Seamless integration with any device.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Eqxradio,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mrs Patricia Sansone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price and color quality is great . We shop at Best Buy’s for call our appliances phones and computer items cause there sales people are very knowledgeable all the time
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A+++
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv when it was price dropped. I was not expecting much, but after setting it up, and changing some picture and sound settings, all is good to go. Don't go by the negative reviews, very impressed
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RichieV,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:PriceCons mentioned:App performance
Rated 3 out of 5 stars
TV is O.K.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is pretty good for the price. It was an open box item, which I didn't realize until I got it home. Apps have crashed or locked up a few times.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these, one for each of my kids. They replaced tv's with old software which was a pain to use. The picture is great and the menu nav is quick. Great value for the money!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JustinT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve got to admit, I was very surprised how good this tv is. Bright, amazing color and not bad side view. For the money boy you just can’t go wrong! Extremely happy with our purchase.
I would recommend this to a friend Rated 5 out of 5 stars
great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, received it earlier by two days. Very good specs for the price. I have not tried all the features yet, but so far everything works well. Specific thing I notice, compared to other brands I have had: the display can be too bright (I am at 20/100 and it is too bright depending on what I am watching), the brightness setting is quite hidden (not immediately accessible with the remote), and sometimes it resets back to 50/100 randomly. Another thing is, at minimum volume (1), it is quite loud (say, equivalent to a 5 on other), and so it could be an issue if you like to tune into some ambient music at night like I do.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarthaS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
TCL FTW (For the win)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youre buying a TCL… not a samsung or LG oled. Expect what you’re buying and live with it. I however, bought this tv at $149 w/tax coming to 160ish. For that type of price for a teenager… you cant beat it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect TV for NYC Apartment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 50-inch Q5 is an awesome television. Geat picture, fast and responsive OS, and works right out of the box. Just the right tv for an apartment. Great price too!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jimm,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value for great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is just what my 80-year-old inlaws needed. They went from a 32-inch 20-year-old tv to a 50" QLED TV. The picture quality is excellent and they are delighted. Easy to set-up
I would recommend this to a friend - Pros mentioned:Price, Tv quality
Rated 3 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the value but decided to go with an oled since I use one with my computer. If you don’t want to spend the money or can’t this is a good value.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoesReviews,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and picture. These new smart tvs are really amazing. Only issue is the delay in changing streaming platforms though that is likely more my service than the tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic picture
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has got such a fantastic picture! I have the larger one at my house and got this one for my mom - she loves it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AnneH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy with the purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of roughly $160 this was a great deal. The colors look good and was used as a Redzone tv for the nfl season and it did the job.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JakeW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! Purchaed for $150 during best buy drops which is what you would pay for a much smaller TV. I would highly recommend this tv even at the current sale price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jab1,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Gaming
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV, has 120hz percent for gaming and watching movies
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great budget tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV serves it's purpose. The picture is pretty good considering the cost. TCL never ceases to amaze me with the quality/price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rusty,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the item my son wanted for Christmas. Thankfully, we were able to delay installation until 12/23. The tv looks great and he enjoys his bigger screen
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NatashaM,
Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL's 50-inch LED TV offers vibrant colors, sharp resolution, and a sleek design, providing an immersive home entertainment experience at an affordable price point.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazeballs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my girlfriend this TV for her birthday, and she loves it. I have to say I'm pretty impressed too. Definitely loud enough and bright enough for a bedroom.
I would recommend this to a friend