Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1206 reviews
(1,206 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for basement at the value price compared to Samsung and Sony which are in our main rooms. The picture is nice however the TV failed within a month as the electronics failed and a master board had to be replaced under the 12 mos manufacturer warranty
No, I would not recommend this to a friend Rated 5 out of 5 stars
great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, received it earlier by two days. Very good specs for the price. I have not tried all the features yet, but so far everything works well. Specific thing I notice, compared to other brands I have had: the display can be too bright (I am at 20/100 and it is too bright depending on what I am watching), the brightness setting is quite hidden (not immediately accessible with the remote), and sometimes it resets back to 50/100 randomly. Another thing is, at minimum volume (1), it is quite loud (say, equivalent to a 5 on other), and so it could be an issue if you like to tune into some ambient music at night like I do.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarthaS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great gaming tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, picture quality is amazing, just wished the input lag/speed of the smart part of the tv was faster
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, best quality, had the the tv for about a year now and it’s still keeping the same frames when gaming
I would recommend this to a friend Rated 4 out of 5 stars
Great quality and affordability.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! My only complaint is my version doesn’t have the light up buttons on the remote, which the models above my size do. So if that is important, i would consider a size or two up (make sure it states in packaging obviously). Remote buttons are laid out well and screen is very vibrant. Google interface is great as well (cleaner and more intricate than roku, but there are roku models if you prefer those!)
I would recommend this to a friend- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV. TCL is making a name for itself within the electronics industry, especially TV's
I would recommend this to a friend - Pros mentioned:Price, Tv quality
Rated 3 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the value but decided to go with an oled since I use one with my computer. If you don’t want to spend the money or can’t this is a good value.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoesReviews,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect TV for NYC Apartment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 50-inch Q5 is an awesome television. Geat picture, fast and responsive OS, and works right out of the box. Just the right tv for an apartment. Great price too!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jimm,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value for great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is just what my 80-year-old inlaws needed. They went from a 32-inch 20-year-old tv to a 50" QLED TV. The picture quality is excellent and they are delighted. Easy to set-up
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and picture. These new smart tvs are really amazing. Only issue is the delay in changing streaming platforms though that is likely more my service than the tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Worth its price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality, sound and size. I set it up in one of the bedrooms and so far, so good.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! Purchaed for $150 during best buy drops which is what you would pay for a much smaller TV. I would highly recommend this tv even at the current sale price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jab1,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome view and still going strong Had it for almost 2 years
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy with the purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of roughly $160 this was a great deal. The colors look good and was used as a Redzone tv for the nfl season and it did the job.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JakeW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic picture
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has got such a fantastic picture! I have the larger one at my house and got this one for my mom - she loves it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AnneH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Simple setup to wireless service. Tom was very helpful explaining the differences in the products we were considering and we are happy with our selection.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL's 50-inch LED TV offers vibrant colors, sharp resolution, and a sleek design, providing an immersive home entertainment experience at an affordable price point.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the item my son wanted for Christmas. Thankfully, we were able to delay installation until 12/23. The tv looks great and he enjoys his bigger screen
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NatashaM,
Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazeballs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my girlfriend this TV for her birthday, and she loves it. I have to say I'm pretty impressed too. Definitely loud enough and bright enough for a bedroom.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Great Quality, Budget Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I was lucky enough to get a quality product for the price I paid. The TCL brand definitely surprised me. Would definitely buy again to have in my gamer den.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support










