Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1202 reviews
(1,202 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Simple setup to wireless service. Tom was very helpful explaining the differences in the products we were considering and we are happy with our selection.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture cheap price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned high end sony tvs in the past and was shocked by the picture quality on these tvs bought 2 for our boys and are well worth above what we paid !!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, great blacks (for the price), overall a really good TV for the price. Would buy again as a secondary/bedroom TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MHARP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Great Quality, Budget Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I was lucky enough to get a quality product for the price I paid. The TCL brand definitely surprised me. Would definitely buy again to have in my gamer den.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! I upgraded from a 1080p tv so this is definitely a great upgrade! My family and friends have tcl tvs and all love them so I’m glad I went with tcl.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
50" Q5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The user interface is not very intuitive, hard for me to figure out. Otherwise a great TV for the price, as long as the LEDs don't die after two years like my last TCL 5 series unit.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PhilipF,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great TV for the Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a QLED TV. Google TV can be a little laggy and not as crispy as I would like, but it's a little complaint considering what you get out the box.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
An absolute deal at this price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, excellent features and terrific Android/Google TV integration. The big manufacturers should be on notice, TCL is ready to run with the big boys!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 2 out of 5 stars
Picture is great, functionally disappointing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great for the price. But that's the extent of the positives. The operating system is incredibly slow. Button clicks take several seconds to register on the tv, meaning simple things like adjusting the volume become unbelievably frustrating. In hindsight, the initial setup process was so cumbersome and slow, I should have returned it right away. I would not buy this tv again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Austin,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Bang for the Dollar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality for the price. I was not expecting the picture to be as clear and vibrant but this TV is definitely worth the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
50 inch Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is awesome. I’m not used to the Google Tv and it’s really no different than the Roku features. I love my tv and it was a good investment.
I would recommend this to a friendBrand response from TCLExpert
Posted .H LavernB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Excellent bargain!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I would like to have a $1k + OLED TV, for $279 I can't complain. It has all the features I need. The picture is dang good. Streaming works well without delays. It's a great value.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi 86SVOwner,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love its features clarity and above all worth the price believe me with TVs now a days they are expensive & if you get into some problems what you are gonna do ?
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ashwin,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has exceeded my expectations!! The picture is crisp and clear, the sound is good, the size is perfect and I got it for an awesome deal!! I have no complaints!
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Crystal Clear. Colors are amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a monitor and freesync vrr works perfect. Gaming on it is fluid. Colors are much better with qled compared to my old sammy monitor. Text look clear and crisp.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DenPal,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Has everything we need!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for my parents. TV is compatible with hearing aids which was an important factor. Not to mention picture quality is great!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DerrinK,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 50 in. TV - Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Very good picture quality and color. Had bought another brand but brought it back and this was far superior.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 4 out of 5 stars
Can't beat the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its great. Great for a budget tv or backup.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv looks great and provides a nice picture. It was simple to set up and it automatically helped me pair with my DirectTv box and remote.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AustinR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL is great for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the manager at the store not being really helpful and bad customer service, the TV is great, just wish the body would’ve been slimmer being a QLED tv.
I would recommend this to a friend