Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,206 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Tcl is a heavy hitter.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Tcl purchase and im pleasantly surprised has all the bells and whistles and i like thats its a google tv and ez to mount.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tcl 50in q5 qled with google tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my sons room and has google tv system which i love great tv no issues with it at all

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great television and great picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television itself is great. We’re having problems with the remote. You have to be up close to TV to turn it off with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice for video games

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv and the price was excellent I have no complaints I use it with my PlayStation 5

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EnriqueP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing with my ps4 and xbox series s. And it connectes woth my ohone very easily!!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AdamL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my TCL 4K QLED tv! It has beautiful picture quality and has amazing speakers! Would recommend to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im currently using this tv for my gaming and retro consoles they are plugged up with a retrotink 5x they look great with this tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Eduardov944,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice and easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my girlfriends iPad 10th Gen! She uses it to color and occasionally draw but it does so much more!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV at great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this up for my 11 year old son and its a crisp picture and good for casual gaming, whatever that means.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RPowerss,

      Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality that i have viewed in years. Better than any Samsung on high ebd sets. Much better than Vizio

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nanaboo,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great job by rep.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was prepared to spend more for a lesser TV and BB rep steered me to this purxhase, which I am so far, very happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid 4k Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and was very fast to setup. The remote also has a great response time. Wish the lighting was a bit better but great for a Qled.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absurdly good for the price, this TV should cost at least twice as much as what I paid for it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ClairvoyantGoat,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice bedroom size tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great and sound is great as well perfect for bedroom or kids room .. bestbuy has the best customer service hands down

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not To Bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a relaxing color and decent picture quality. Just issues with shipping and replacing the product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the beautiful colors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TCL product. The colors are clear and beautiful. I am enjoying this TV. Will purchase this brand again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv it has a good picture quality not bad

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surprisingly Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised by the quality of it. I got it on sale for a great price. Great quality, great smart features, love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Probably not ready for prime time...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it just over two weeks ago from Best Buy. TV is, for the price, pretty good. I'm nobody's expert; but I think where they skimped must have been on the image processing...hooked up to our high-end DVD player, or streaming stuff that's recent the TV does pretty well (it's a real deal for the $). Unfortunately, I waited until day number 15 to actually hook it up to "regular" sources (like broadcast television)...BIG mistake :-( The NFL stuff which I spent a good bit of time with trying to adjust things yesterday looks HORRIBLE ! Pretty much all standard-def stuff I've looked at is sub-par. LOTS of jaggies and judder. Since I know it isn't the set being unable to display well, I figure it must be the upscaling (since same signal looks fine on sets we have that are even 5+ years old). It's now one day past our return window, so I am stuck with it (tried, but BB won't budge) - but thought I'd look online to see what others have done to adapt. I can't say that I think its a really poor choice as a new set - but, given the other options available in the buy'er's market that is out there - I'd say to take a hard-pass on this one. For reference, we also have a 65" TCL QM8 which I am inordinantly fond of (for the price). Couple of other drawbacks worth mentioning...the glare from the set is AWFUL, even compared to older sets from a decade or more past - DO NOT think to install in a room with windows or bright lighting - you'll regret it. Also - the bootup time is preposterous - Google TV's interface was NOT the proper one to pair with the underpowered processor in this set. Nonetheless, I am not trying to knock the Q5 entirely - if you're putting it into a darker bedroom to watch more modern stuff (non-Television) - then it may do the trick for you. Just my thoughts - thanks :-)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television, great picture, really like the google platform links direct to all my google accounts from my Samsung phone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AustinC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support