Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1202 reviews
(1,202 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Probably not ready for prime time...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it just over two weeks ago from Best Buy. TV is, for the price, pretty good. I'm nobody's expert; but I think where they skimped must have been on the image processing...hooked up to our high-end DVD player, or streaming stuff that's recent the TV does pretty well (it's a real deal for the $). Unfortunately, I waited until day number 15 to actually hook it up to "regular" sources (like broadcast television)...BIG mistake :-( The NFL stuff which I spent a good bit of time with trying to adjust things yesterday looks HORRIBLE ! Pretty much all standard-def stuff I've looked at is sub-par. LOTS of jaggies and judder. Since I know it isn't the set being unable to display well, I figure it must be the upscaling (since same signal looks fine on sets we have that are even 5+ years old). It's now one day past our return window, so I am stuck with it (tried, but BB won't budge) - but thought I'd look online to see what others have done to adapt. I can't say that I think its a really poor choice as a new set - but, given the other options available in the buy'er's market that is out there - I'd say to take a hard-pass on this one. For reference, we also have a 65" TCL QM8 which I am inordinantly fond of (for the price). Couple of other drawbacks worth mentioning...the glare from the set is AWFUL, even compared to older sets from a decade or more past - DO NOT think to install in a room with windows or bright lighting - you'll regret it. Also - the bootup time is preposterous - Google TV's interface was NOT the proper one to pair with the underpowered processor in this set. Nonetheless, I am not trying to knock the Q5 entirely - if you're putting it into a darker bedroom to watch more modern stuff (non-Television) - then it may do the trick for you. Just my thoughts - thanks :-)
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the price point I was able to purchase this tv at it does have great quality in performance and picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, great picture, really like the google platform links direct to all my google accounts from my Samsung phone.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AustinC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price so far so good , would definitely recommend if you game and like to watch movies in 4k
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Alex365,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the picture quality. The only thing we miss is a user guide, so we have to figure out how to use it.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Awesome TV for an awesome price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv. Would definitely recommend it for the price. Google interface is very intuitive too and easy to use for setup.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DelwareEd,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Money Well Spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for $150 when it dropped on the drops section in the app… Best $150 I ever spent, the picture is awesome
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TravisS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Awesome TV for money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. I could not ask for more especially considering the price (I got mine on sale).
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Johnnie,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality 4k great sound good hooked up old home theaters system And sounds fantastic
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sream,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great Picture and Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what the room needed at a value minded price, but with all the features of more expensive TV's.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Bang for buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money. Google TV integration is great, display & colors are clear, fits well with good viewing angles.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BrindanE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Just Right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, sound, price, and picture quality for my small living-room. Built-in Google Assistant is a plus.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
It’s an price friendly tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is a nice addition for the price, size and picture quality. I only would hope for a higher refresh rate.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Shose2,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, would highly recommend! Great picture and sound, I love the fact it has all the apps!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth every dollar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally everything I needed! Great price and picture quality. I would highly recommend this TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JuliaP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bang for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually great quality for this price range. I don't think you could get something better for this cheap.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought bc of price as black friday deal and was thoroughly suprised with the picture and sound quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for a nice picture. Didn’t want to break the bank, TV is in my finished garage. Picture is solid for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ZachS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Best Tv when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great colors and works amazing when playing on my Xbox I sometimes use it with my PC and it looks fast.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kriztofer,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
look good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it got a good picture to it will till my friend about it
I would recommend this to a friend










