Customer Ratings & Reviews
- Model:
- 50Q550G
- SKU:
- 6551173
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
Good buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was awesome especially for the price but the android tv comes with a challenge. If you don’t have the best wifi network then the tv is going to work slower and will lag very often. Apart from that, i like the OS system provided by google
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KolinD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great tv for the price I purchased it ..!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Qmussa,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Definitely recommend this product.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Siva,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Sketchy remote and Internet performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for 2 months now. Great picture. Very slow to respond to remote input. Constant problems with Internet connection, whether ethernet or wireless. I've seen many really good reviews for TCL TVs, but I'm fairly disappointed with it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Sound issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but not optimal.picture is very good!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AnnB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Great Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV!! My son recommended this tv to me, when I was looking. Very bright! I can't figure out how to connect to Alexa, so I will be calling support very soon. Picture is very good, this is my first qled and I am very pleased with my decision. I highly recommend it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sheli,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
TV good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I ever used Best for sports and watching documentaries 100% recommend it
I would recommend this to a friendWell worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so beautiful and I know it's not the Q7 but this was very good on my wallet. The specs are amazing but my only complaint is the ability not to use my Firecube right because the Google Play OS is a little buggy but maybe an update will fix it. I love this TV and TCL period.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tarheelbaby84,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We use it outside under a gazebo next to a hot tub. It operates in sun zero temps and high heat, without any issues.
I would recommend this to a friend- Pros mentioned:Picture quality
Slow system otherwise good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest flaw is the system. It laggy and slow to load sometimes. Picture quality is good but the system needs to run smoother
I would recommend this to a friend 90/100
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong with an Android Smart TV with the Play store...you can easily set it up with your phone...we have it set up in the living room, just the only thing missing is AMOLED technology for deep blacks...sad that only Samsung uses it...
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JuanT,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Can't get Spectrum App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. The downside here is you cannot get the spectrum app on this TV unless you buy a Roku stick for it. If you are looking for a television that you can download the spectrum app look past this one.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bruss,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Cant beat it for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you’re going to have a hard time finding a better TV than this one. I like how it comes with dolby vision as well as HDR10. Not only that, it is also quantum dot! This TV is a no brainer if you’re shopping on a budget, doesnt get much better than this.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
Great TV at a Reasonable Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV at a low price point. Setup was straightforward. We use it for the kids' video gaming, and this TV's performance is excellent for that purpose. It also works great as a TV when we use it to stream Netflix and Amazon Prime.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StephenM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this last year it's a good buy at the price.
I would recommend this to a friendPhenomenal TV at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Works perfectly and the TCL experience is great
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV, bad software
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The TV looked amazing for the picture, but the Google TV on it was lackluster so say the least. It was slow and would crash often
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Great,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
TCL Qled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv. I've been using it since the black friday and it has been great. The only thing that can sometimes be a little annoying is the speed. Sometimes when I'm using the remote, the response time is really slow.
I would recommend this to a friend- Cons mentioned:Os
Sluggish interface, decent picture quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $280 this TV was good enough but nothing amazing. The OS tends to be very unresponsive and unstable, so I plugged in a cheap Roku stick.
I would recommend this to a friend TV survivor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV still going strong. The service was great and everyone was so helpful.
I would recommend this to a friend