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Customer Ratings & Reviews

Your price for this item is $90.99
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The comparable value price is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 1204 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,204 reviews
  • Rated 5 out of 5 stars

    TCL Qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. I've been using it since the black friday and it has been great. The only thing that can sometimes be a little annoying is the speed. Sometimes when I'm using the remote, the response time is really slow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Great TV, bad software

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looked amazing for the picture, but the Google TV on it was lackluster so say the least. It was slow and would crash often

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Great,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Thanks fast shipping

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv.fast shipping and boxing was legit will. It again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV Is very good, I totally recommend it, and the google technology is very good. The only things is that it doesn’t have apple play to be able to play directly from my cell phone. But in general I liked the Tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kcfranco,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good price deal with remote problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good choice for 4k in a reasonable price but the ergonomic problem of remote made me dissapointed. It can not be a good design of remote where its too long and options are doesn’t fit with comfortable grab.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NurulkarimR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    You asked for a review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television works for my purposes, This was a television for a bedroom. I really haven't put it through its paces but it works, picture is fine and the sleep timer works so it makes a good bedroom television.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DarylC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    50" TCL TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL 50" Class Q5 Series QLED 4K UHD Smart Google TV Everything it said it would be at a very good price, employee even loaded it for me. I will shop at this Best Buy again & again. TY Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WarrenE,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Once our son arrived in town last week, we were able to get it set up. Changing to to new tv and system will take time to learn our way around and get use to the new.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeaninAthens,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great will buy again, looking to buy for living room next

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the money. Good for extra bedroom or kids room. Like the Google tv with a lot less clutter and junk from my fire tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any assistance please reach out to us at https://support.tcl.com/contact-us. Enjoy! Brandon TCL Customer Support

  • Rated 5 out of 5 stars

    Great picture !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice tv. Does more than i expected at this price point. This is a really good tv. I didn't expect it to be this good. Easy to set up and there is a littlte lag on the google tv platform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be slow loading when turning on. I use over the air tv and sometimes when you first turn it on the Antenna TV option is nowhere to be found so I turn it off and on a couple of times and it will show up.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support

  • Rated 5 out of 5 stars

    Christmas gift.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our Grandaughter. She uses the tv everyday, watching movie on her (our) Netflix’s account. Loves ever minute, very satisfied with the purchase!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ladd,

      Thank you for taking the time to provide your feedback. We're thrilled that your granddaughter is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Low price, average tv, set your expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low price, this is a pretty good TV for those who don't care about quality. The viewing angle is very narrow. only a direct head-on viewing angel will you get the picture quality you think you're buying. From any other angle, the picture quality suffers notably, but if you don't care that much, this tv is fine. The other main issue is the dimness of the display in a regularly lit living room, still feels dim. I also picked up a top-mid line used 4k tv that's from 2016 that has spec about today's midline 4k tv, it's still light years better than this cheap low end tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Photuris,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    must have a lemon?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the worst TV I’ve ever owned. Shocked by my experience compared to other reviews. When it works, it’s fairly solid for visuals, sound ok for native tv, playing video games, etc, but the OS experience and overall smart TV aspect has been horrendous. Have other Google devices that don’t struggle as much, but even plugging into hdmi and other connections the response is terrible or nonexistent. Constant connectivity issues for apps, and overall slow OS so even as a “backup” tv that gets minimal use in my house, I’m giving up and replacing with something not TCL and not Google TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tlc tv review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quality is fair but has less brightness and peak colour but is value for money according to price, there was mentioning of Oled but didnt feel anything like oled but overall a good tv for price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during a sale. For the sale price, it was pretty worth it. My only complaint is how slow the UI is but it's whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL provides great value for a great TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL TV's over a great value for a quality product. Ive moved to buying TCL TV's for the last 6 years and have never been disappointed. The remote control is so easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average TV with some glitches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV seemed promising at first, but I immediately started noticing issues. The first time I booted it up, it Home Screen flickered endlessly until I turned the TV off and on. When I connect my laptop to the TV, I notice more latency than with other TVs even if I change the picture mode, and when I watch videos on my laptop, somehow being connected to the TV makes the videos freeze or causes the audio to desync, which is extremely frustrating to deal with. But other than that, the TV is fine so far. The delivery process with Best Buy was a nightmare, however.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jonathan,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    "Pursuit of happiness continue to expand USA".

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV it has great HD and equip with a variety of functions; that take any family to enjoy the benefit of USA entertainment. God Bless America. "A nation that never is board".

    I would recommend this to a friend