Customer Ratings & Reviews
- Model:
- 50Q550G
- SKU:
- 6551173
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
tcl 50 inch
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the value of money. Sometimes not too bright
I would recommend this to a friendGreat experience so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen clarity & color contrast is amazing. best in this price range. would recommended it.. also amazed with Best Buy's service. same day pickup within few mins of purchase
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dpp1,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Great product great experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best buy fir great suggestion. I wasn’t sure whicj TV to buy, the executive explained me and suggested TCL for my needs and was able ti guve me a best price.
I would recommend this to a friend- Pros mentioned:Picture quality
Received a lemon
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be updating my review when I get my new unit. Unfortunately the one I got was no good. Was lucky enough to get the $150 sale price but so far it was a nightmare. Got everything set up but so far everything I have tried in under an hour the TV crashes and resets itself. I have tried my firestick, direct tv box watching football, and watching stuff through the Google OS apps. Everything I do crashes the TV and then it gets stuck in a reset loop unless I unplug the power. The picture and sound were good for the price, but I will update my review when I get a replacement.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dizzo,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Christmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave to my son as Xmas gift and the first one wouldn’t turn on…Best Buy honored the trade and the next one works great as far as I know..No news is good news I guess
I would recommend this to a friendVery good Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Think I paid between $230 and $245 for tv. And only problem I've had with TV is I had to go buy a roku streaming device because my Internet provider doesn't support goggle yet.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Madden21TRASH,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
BFN-1
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for my old TV. It’s great TV, image quality is not the best compared to Samsung TVs
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BNF1,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Processor speed
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is so slow at processing anything. The navigation is terrible on the Home Screen, settings, and within the apps. It disconnects from wifi 5 times a week (don’t have this problem with other TVs or devices). Sometimes takes a full minute just to turn on. Then when you press a button on the remote it takes another 20-30 seconds to register and does that for each time you click a button. Then sometimes when you go to open an app it just freezes up and you have to go back to the Home Screen and restart the process. It shouldn’t take 5+ minutes just to turn on my tv and get to Netflix or Spotify. In terms of picture quality, it was nothing incredible. Watching tv and playing on the PS5 there was nothing impressive about the picture but I don’t think it was bad. I would not even take this tv if it was given to me for free because of how awful and frustrating it is to deal with.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JustinL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love this smart TV !!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat Purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase and the employee was very helpful
I would recommend this to a friendGranddaughter’s Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought for our granddaughter as her big Christmas gift. Boy was she happy when she unwrapped it on Christmas morning. She is very happy camper.
I would recommend this to a friend- Cons mentioned:Processor speed
Okay!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty slow wouldn’t recommend if looking for something fast!
No, I would not recommend this to a friend Great tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv a lot. The TCL tv channels have so much more than I have time to watch. I’m glad I got it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Wunmy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not particularly user friendly when navigating the screen. Picture clarity and sharpness tis very good, but then again, I am replacing a 20 year old TV....ha. ha
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BobP,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Just ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh… do do tv, not a great picture do I returned, I got a Samsung 50” weed much I love spend a little more.
No, I would not recommend this to a friendTCL tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. I wall mounted it for him and everything and he couldn’t wait for it to be done so he could connect his Xbox and pc to it
I would recommend this to a friendWe been watchibng
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have had this for 3 weeks now. So far very pleased Had to have Spectrum to send out some special cords/plug in so we could view the tv
I would recommend this to a friendBang for your Buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 2017 Roku Element TV and this is excelent! Such a great bang for your buck. The 4K quality is fantastic for this low price point!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KaneS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Great price 50 in 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price compared to a older 4series the latter had better black levels and clarity returned,good great for the average buyer.
No, I would not recommend this to a friend
Pretty good for the price.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i got this the 2 days before Black Friday, (was the same price) which was almost $200 off, quite a steal! Image is great as well as audio.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Anonymous,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support