Customer Ratings & Reviews
- Model:
- 50Q550G
- SKU:
- 6551173
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Its OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interface is slow but picture quality and sound is good. There is light fade on the screen frame.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Vick,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Surprise!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a sneeky birthday present, upgrade to my brother's 20 some year old tv. He loves it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CoreyA,
Thank you for taking the time to provide your feedback. We're thrilled that your brother is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Best Buy for best buys!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new laptop works very well and was a good price as was the 50"TV we purchased on the same visit. Salesperson was excellent.
I would recommend this to a friendNice TV overall.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV itself is great. Not so fond of google tv. Roku is way better. Google tv interface and remote is somewhat confusing and frustrating.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinN,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Good Gaming TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ain't what I thought it was going to be like more like a oled but for the price it is a good working tv and good for gaming
I would recommend this to a friendvery good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv and fast delivery, tcl is amazing tv of the world
I would recommend this to a friendBedroom TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get help so after about 20 min. I drug this TV up to cashier. Not a great idea for a small, elderly woman in a wheelchair.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PennyM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my brother and he loves it. Especially because he uses it for gaming and streaming services. Would definitely recommend.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EthanS,
Thank you for taking the time to provide your feedback. We're thrilled that your brother is enjoying his TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
I like Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the UI by Google because I am a heavy google users, it is easy to entertain with this TV, esp. Youtube, voice commands...etc.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EricC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, amazing purchase I always go to Best Buy for my electronic items, never disappoint! Thank you Best Buy!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JuanP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, have no complaints. Purchased online and did curbside pick-up. I can't recommend this enough. So easy.
I would recommend this to a friend- Pros mentioned:Picture quality
TV Freezes and Turns off Randomly
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two of this model where the TV freezes randomly, does not respond to power control on remote or physical button on TV, or randomly restarts. Not impressed with the quality of the television. Picture is fine for the price, but reliability and build are terrible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi artillicus,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
You get what you pay for, the absolute BEST!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The professionalism from the first point of contact in the store, the home consultation and the delivery technicians.
I would recommend this to a friendComplete Joy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an easy set-up and I just love this TV as much as I love my Samsung if not better. I absolutely enjoy the Google apps.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RoyceyC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
TCL TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the cost! I’ve been playing the PlayStation 5 and it looks nice
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexisR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth buying. a beautiful and nice tv . I am so glad that i was able to purchase this tv. My son will surely enjoy.
I would recommend this to a friendBrand response from TCLExpert
Posted .We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support
Mom's Xmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for my mother as a Xmas gift and mounted it on the wall. She is very pleased with her new TV
I would recommend this to a friend4th TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a TCL for 8 years and no problem so I decided to go with another one. Only issue is with TCL is the sound
I would recommend this to a friendPretty Solid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sreen looks nice but has arrived with strands of broken screen. Over all its a series if TCL worth recommending.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnJ,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Fine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have hsd no pronlems with it. Always worked when we needed it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Anita,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support