Customer Ratings & Reviews
- Model:
- 50Q550G
- SKU:
- 6551173
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
Great value!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I have had this tv for almost two months now and have really appreciated the quality and value!
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide us with your feedback. We are so happy that you were able to find the TCL TV that was priced right for you! Not only are our TVs priced appropriately, we are also committed to delivering premium products and amazing customer experience. We hope you enjoy! Best, Brandon TCL Customer Support
Great TV for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my father in law. He loves it. Just can't decide where he wants to put it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexanderC,
Thank you for taking the time to provide your feedback. We're thrilled that your father in law is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Excellent service and tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item. The service was excellent and helpful. Thank you so much. I will see you soon guys
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tommy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
very good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv and fast delivery, tcl is amazing tv of the world
I would recommend this to a friendGreat TV for PC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Use it for my PC needs. On Game mode as PC mode is too grainy. Overall, fantastic choice.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VinceC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and the brightness that this tv produces is not available in any other tv at this price range.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AnkitD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
TCL TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the cost! I’ve been playing the PlayStation 5 and it looks nice
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexisR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Excellent product!! Will continue to do my purchases at Best Buy, they’re the BEST!!!!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JodyB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Awesome affordable tv for any low income household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a good cheap tv nice display just like the name brands and like I said perfectly affordable
I would recommend this to a friendTCL TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product. It has all the features on description. They have a very nice customer service.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi OmarA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
QLed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this TV. So far so good, the sales people were very helpful thank you. Geek squad.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and a good buy. Cant wait to see how the ps5 and xbox shoe on screen
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi mrsjohnson81,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
TCL 50 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing some things like spectrum, but the tv itself runs very well and still has a large amount of services available
I would recommend this to a friendBrand response from TCLExpert
Posted .We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Check before you leave for damage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and pick this up in store. Box was sealed with expected by Best buy seal tape so you would think product will be good got it home and open it to hang up wall whole entire top right corner with smashed in. This was the second TV in a row from two separate stores that I purchased damaged and had to be returned. Had to waste yet again gas and time to return the TV to get a replacement. The third TV ended up being good with no damage is that excellent looking TV with great picture quality
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jason,
Thank you for taking the time to provide your feedback. We're sorry to hear about your initial experience. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see you were able to get assistance and get a working TV. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was in expensive and it works great we use it out on the wall in the lune and it is good for that.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Cardinal,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Great experience on my first visit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great value for money. Most favorite thing I bought at best buy! Great customer service too!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NicoleM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
If I could add 0 stars I would
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the worst tv I’ve ever purchased. The response time of the TV is about 4-5 business days. Want to open settings? Want to watch Netflix? Want to scroll through the menu? Well clear your schedule because it has the response time of a cement block. I’ve never wanted to throw a chair at a TV before now. I’ve had it for about 2 years and always have hated it. But even the thought of its unequivocally rage inducing processing speeds make me want to go through a wall. I beg you do not buy this TV unless you want to be reminded how awful it is. Series 4 or 5 would be a much wiser choice. Please stay safe, and stay about from this abomination of a TV. The sad part is it has a nice picture but unfortunately as previously mentioned it has the processing power of a brick.
No, I would not recommend this to a friendRaffle prize
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sized TV for a low price. Bought to give as raffle prize and ticket buyers went crazy for it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sonos,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Fine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have hsd no pronlems with it. Always worked when we needed it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Anita,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Two thumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service! Thanks BEST BUY. "I'll be back" - In my terminator voice!!!
I would recommend this to a friend