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Customer Ratings & Reviews

Your price for this item is $90.99
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The comparable value price is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 1202 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,202 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Budget TV that I can highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my TCL 50Q550G ($249.99 with free shipping) on Oct. 23 and these are settings that will give you a great picture (IMO): with Picture Mode set to "Smart HDR", go to Advanced Settings and make the following settings: Brightness 85, Contrast 90, Black Level 55, Dynamic Contrast OFF, Black Stretch OFF, Dynamic Brightness OFF, Micro Contrast OFF, Gamma 2.2, Color Saturation 45, Tint 50, Dynamic Color ON, Color Temperature -3, Sharpness 25, Digital Noise Reduction Medium, Noise Reduction Low, Gradation Clear Low, Motion Clarity OFF, Natural Cinema ON. If you see annoyingly imperfect sound to picture synch, try setting Audio Delay for best synch (the best setting for your particular set will probably be somewhere between -50 and +100). Hope this helps.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DinoW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it big bang for your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never do reviews and got this for my son and its the best bang for your money the picture is better then my Samsung 65 QN85 tv that i got for myself at same time in late 2023 this TCL tvs upscale for apps like direct tv stream and spectrum watching shows that dont always broadcast in extreme 4k HD and the black is true super nice tv for gaming on xbox only difference is Samsung tvs dont always need xbox to play some games but the amount you are saving u can buy yourself multiple systems only thing is the Google software need faster updates for apps and security and need better internet cards they both max at 100mps but with does use both 2.4 and 5 but like most tvs dont yet have wifi 6 yet but all around TCL is stepping up its game when the dropped roku and went with Google for all the tvs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a TCL TV, and overall, it has performed adequately. The picture quality is decent, providing clear visuals and vibrant colors, which makes for an enjoyable viewing experience. The smart TV features are user-friendly, allowing easy access to popular streaming services. However, the audio quality could be improved, as it lacks depth compared to some other brands. For the price point, it offers good value, making it a reasonable choice for those looking for an affordable TV option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly guide, ease of use. Love the smart tv option of watching free google tv vs other apps: hulu. Netflix, etc. Picture looks awesome. First startup took me a while reading instructions but once that was complete it was worth every minute. Great price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MaritzaR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great value and reasonable quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a replacement for one that stopped working properly after three and a half years (relevant for what's to come below). Geek Squad's phone evaluation was that it wasn't worth fixing so we opted for this TCL model, which is slightly smaller than our previous TV (50" vs 55"). Although much cheaper ($250) than its predecessor ($650) we like it as much if not more for the following reasons. The interface of this TCL is superior to the Hisense that it replaces and doesn't freeze up like the previous TV did. The colors are vibrant and relatively true to the material shown. The sound quality could be better, but it's good enough to understand without a soundbar (or external speakers). The absence of high-density local dimming may bother some viewers but doesn't bother my wife or me (very much). I can sense a slight magnetic field emanating from the TV but it's not too bad if one sits more than 10 feet from the unit. Because of the previous TV's premature death, I opted for a 5-year protection plan (for $50) to cover any problems that might arise.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi savantgarde,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Brite side great picture

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, don't like operating system can't turn off Screensaver so the tv will stay on with out asking you if your still there. And then going to ambient mode, while your watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value for a 4k TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on a steal for $150! It is definitely a great TV for the price. I never use the “smart” part of a smart TV because I have an Apple TV so I can’t speak to that. I think the picture is great and the audio is decent. Overall I would recommend this TV if you don’t have the budget for a LG OLED.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Checurry,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom,she loves it,now asking for a bigger one of same product because of it's picture quality and sound, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Steve H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very pleased with the TCL 50 Q5 QLED. The set up was extremely easy and the picture quality is exceptional. The 4k color is very natural especially considering the price. The Best Buy price was unbeatable. We would highly recommend this brand and model television.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Steveh,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    For $250 I think this is good for console gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a few weeks now, running PS5 and streaming Google TV 4k Chromecast. It does have VRR and up to 120hz with what it says it 1440 though it is slightly blurry. With 4k Chromecast this tv will support it's Dolby Vision setting. Not a review on the TV but rather best buy's quality control: My box was pretty banged up, if this weren't a best buy exclusive I would have gone elsewhere. They had the TV for a few weeks before I picked up, plenty of time to order a new 1 to the store. When I picked it up and noticed the damage they shrugged and said it was delivered like that from FedEx(which I believe); but I worked at FedEx, they would insure that TV for $3 and best buy could have filed a claim. Because the inner styrofoam was broken in pieces it was extremely difficult to take the TV out without breaking the screen. Luckily at least it doesn't seem like anything on the outside is damaged.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi J123,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Price, Easy Set UP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you read the online reviews of this TV, they are spot on. This is an amazing TV for the price. It was easy to set up and paired with our Google account with a few simple steps. We use them in the guest bedrooms in our new home and it is the perfect solution.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FatDaddyBruce,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for a very reasonable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second qled smarttv I've purchased from Best Buy in a year. Paid more than double for a 55" google tv from another brand, but this 50" was a replacement for a bedroom tv. I'm amazed how the features on this one stack up. Comparable in every way, save for a slightly smaller screen. In fact, the only difference I've noticed is the refresh rate (which may only affect video games) is 60 hz. Beautiful picture, pairs flawlessly with my soundbar, and boots up very quickly. The photos didn't show the remote but it includes a google voice assistant button, as well as buttons for prime video, youtube, netflix, apple tv, and two tcl apps. Volume, channel, and power buttons have braille which make it very easy for users to become easily acquainted with the remote layout. I still cant believe the value! I highly recommend giving tcl a try if you're in the market for a new tv. This really exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV on sale for $199. For the price, i cant complain. Its light and definitely feels cheap but the picture quality is solid. Personally, i wouldnt use it for a living space or large viewing area, but as a TV for my office or spare room, its great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jacob,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy Set Up and Works with Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no experience with smart TVs, but I found this one to be super easy to set up -- basically plug it in and provide the information needed for wifi etc. It works perfectly with my Amazon fire stick, and the picture and color looks great to me.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid color, sound and qaulity product. Got this as gift to my mom as she needed a upgrade. Since she is able to watch her apple tv in there, she really love its features now. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent bedroom tv or even living room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality for the price of this tv is outstanding. For the specs this tv has at the price point there may not be a better budget tv available. I’d highly recommend this tv to anyone in the market for a quality tv at a great price point.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Huhh,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fine except horrible sound & usual setup hassle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you write a review it can't be updated, sigh. So here are my initial thoughts: I will be running the fiber optic audio into a home theatre system. But in the meantime OMG the sound from this TV is horrible!! If you turn it up enough to really hear dialogue it puts out an ear piercing sound. There is Absolutely no low end. If you don't plan to use a sound bar or something like that be forewarned the sound is really terrible. The TV picture quality is good for the price Set up and registering was the usual hassle. Wouldn't take the model number with the online registration. A "help" option sent me to and identical screen which then accepted the model number. The serial number is unbelievably long! I ended up being subscribed to a service that charged to my credit card and it took me a while on the phone with my credit card company and then the vendor that charged me to undo that.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi nospam77,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous 120hz tv cost 1000 2yrs ago. I absolutely love this television. For the cheap price 120hz for xbox gaming. Quality is phenomenal never had any issues. Will putchase again.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Anya,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Hesitant but mind blown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant on buying this brand again, since i had a older version but to my surprise they did a lot of updates and made it more user friendly, would recommend buying this tv for ease of use, picture and quality. Great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Great picture, slow processor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking to buy an Amazon TV. Was talked into this TV by a sales person. It was only $30 more evpensive but had a better picture. This TV is a Google TV and I am not failiar with Google's OS. This TV does have a better picture however I had to create a google play account, which I found mildly unpleasant. Now when I turn the TV on and switch between apps it is slow, like crazy slow! it takes 60 seconds for the apps to come up sometimes. It makes me think the remote is not working and I move it around, and then it perfomes the action 20 times because I pressed the button 20 times. Pain never let a sales guy who wera sunglasses in the store talk you into anything you dont want.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Catalioti,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support