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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,206 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom,she loves it,now asking for a bigger one of same product because of it's picture quality and sound, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50" TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally decided it was time to retire our 32" JVC analog TV. So, off to Best Buy we went. As seniors, we wanted something that wouldn't break the bank but had all that we would want and upon the recommendation from the sales staff, we decided to go with the TCL 50". We had a technician deliver and set up the TV. He did a great job of setting it up and explaining everything to us, coordinating our Xfinity remote with the TV's remote and hooking up our "old school" VCR/DVD player as well. We are very happy with this TV. The clarity and color is beautiful. We did add a sound bar but we did get to hear the sound before sound bar was hooked up and it seemed fine. We are VERY happy with our purchase and glad we finally ditched the analog "beast" and came into the "future"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV After 2 year review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 50" QLED TV is an excellent value for the price. The picture quality is vibrant and sharp, thanks to the QLED panel, and the colors really pop whether you’re watching movies, sports, or playing games. The built-in smart TV features are smooth and easy to use, and apps load quickly without any lag. The sound is decent out of the box, but it gets even better with a soundbar. Setup was simple and the overall design looks sleek in the living room. If you’re looking for a great 50" TV without spending a fortune, this one is a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Purchased for Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great picture! I purchased mine for my camper. I use the hotspot from my phone for internet and stream anything I want on the tv! I was primarily Samsung only, but the TCL brand is just as good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our bedroom. Good enough quality. Extremely easy set up. We did notice that the color was not quite as good as our living room TV (upscale) that is several years old. However, when watching and not comparing, no one would even notice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Krissa,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Operating system, Remote control

    Rated 4 out of 5 stars

    Great TV for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good TV for the price. OS has the delay i've read about with TCL Google TVs but it has a built in chromecast and easy access remote. Wish remote was backlit but overall worth it. As good as I can ask for without spending 1k+ on an OLED

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has great picture quality and and is very good with the colors. valid speaker as well. was able to buy it during a very nice discount which i believe is still going on, get it before it’s too late!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my TV and glad I picked this one. It is so easy to set up and use. Love that I was able to sync home screen with my other devices. Great picture and definitely a great upgrade for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. It has a quality picture and it is easily viewed in our sunny room. The OS is a little on the slow side but that is our only complaint. So much better than the Vizio thatvit replaced.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Burgess8148,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    What a wonderful value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for wonderful price. The clarity and color are precise. Easy to setup. Can’t believe I ran across this wonderful deal.if you are looking for a large quality TV Best Buy is the place to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with good picture. Is alittle slow in movement when it comes to sports for watching football but overall it was easy to set up. It was a great price for that size tv as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Has an awesome picture and is basically like having a computer or tablet. It is easy to navigate as well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Not a bad deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV it was our first time purchasing a tv brand new so we were excited. The colors are vibrant after a few adjustments but very nice picture. Especially when watching sports!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Very happy with this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I ever bought for the price great clean and clear picture sound quality is great has all the apps works with Alexa and google great to watch football games and other sports games

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TonyD1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great TV; Cumbersome Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definition, picture contrast and color depth are, as expected for a Series Q5, QLED flatscreen, exceptional. Why no 5 Stars then? The remote’s design is cumbersome. The settings switch that controls viewing platforms is clumsily located adjacent to the power switch — resulting in inadvertent shutdowns.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is really great and the picture quality is amazing! I only put a four star because the remote doesn’t always work very well or it’s a little slow. The sound quality is really great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great picture for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly suprised with the picture on this QLED TCL. Excellent value for the money! I would tecommend this tv even as a Sony OLED owner.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi dylanmurphy23,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    TCL 50” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m happy with the picture quality the sound quality and the overall operation of the TV disappointed with the remote control. Tends to lose its pairing with the TV. Should have a backlight.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoeW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Exceptionally clear picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally clear picture. Lots of free shows included with TCL plus. Was always a fan of Samsung products, but now this is now my favorite. Good price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bones,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tcl tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv to have for a bedroom. Quality of the product is top notch, great picture. Great price and easy to use would definitely buy another one for the family room

    I would recommend this to a friend