Customer Ratings & Reviews
- Model:
- 50Q651G
- |
- SKU:
- 6579462
Customer reviews
Rating 4.5 out of 5 stars with 368 reviews
(368 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 50" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)'s picture quality, ease of use, and price, with many praising its excellent image and simple setup. However, customers are negative about the user interface and connectivity issues, citing problems with streaming and occasional app crashes and Wi-Fi dropouts. Some users found the smart TV interface overly complex. The game mode was also a highlight for some gamers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Superb Picture Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second TCL TV I have bought. I loved the 65” so much that I bought the 50” for a different spot in my home. Love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dood price and great quality perfect for a small room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
GOAT TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Pictute Quality! Great Sound! Smooth interface, Android Tv, Within a smartprice!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
GREAT TV for a GREAT price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL QLED TV was delivered safely and securely. We installed it quickly and the picture is crisp and clean. GREAT value!! Should have bought two of them.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Meets all our needs! Clear picture resolution, great sound and perfect size for the living rm. Recommended by excellent sales rep and we thank him again!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Easye,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New tv for an old timer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great. Recently bought it because my old tv burnt out. Has game mode for anyone who wants to play their console. Picture looks amazing to
I would recommend this to a friend Rated 5 out of 5 stars
Great tv for a great price
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a lot of time researching this tv and ultimately chose it because of qled, excellent refresh rate for gaming, and the google tv interface is the best I've used. I purchased this to replace a less than 3 year old LG that was slow, clunky, had weird blooming on the edges of the screen and overall not great quality. I chose this tv over the LG QNED due to the better streaming interface (even though i could just get a streaming device, i find it silly to spend more money to supplement the terrible WebOS)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TvCritic,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture quality at very affordable price. We bought it for 299
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the opeice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV to out on our porch and was impressed by the picture quality.
I would recommend this to a friend Rated 4 out of 5 stars
Good quality for a great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup time required was a little lengthy, but once that was accomplished, I've been pleased with the picture resolution and and ease of finding the various apps.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product and Excellent Customer Service from purchase to delivery. It was delivered earlier than expected and they kept updating me prior to delivery to delivery.
I would recommend this to a friendRated 2 out of 5 stars
I would pass
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for two months and it already has super bad burning and I'm go through the warranty process right now and it is definitely designed to make you give up, unfortunately for them I'll do it out of principle.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nicholas,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worst TV Ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is wrong on this TV.. setup is hard, picture color & sound changes. Best Buy offered no return but contact TCL! Unfortunately TCL giving runaround! I still need a proper working TV…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
TCL 50 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Perfect TV for the Bedroom I recently purchased a TCL 50-inch TV for my bedroom, and I am absolutely thrilled with the performance and value. This TV has completely transformed my space, turning it into the perfect place to relax and enjoy my favorite shows and movies. The picture quality is truly outstanding. The display delivers incredibly vibrant colors and sharp details. I'm amazed at how much depth and clarity there is in every scene. The picture is bright enough to look great even with the curtains open on a sunny day, and the contrast is excellent, making dark scenes look rich and detailed without any washed-out feeling. The built-in sound has genuinely impressed me. The speakers are clear and surprisingly powerful for a TV of this size. The audio fills the room nicely, and dialogue is crisp and easy to understand. For a bedroom TV, the sound is more than sufficient and provides a full, immersive experience right out of the box. Finally, the price point is just incredible. The amount of picture and sound quality you get for what you pay is simply unmatched. It feels like a premium TV without the premium price tag. The smart platform (Google TV) is also very fast and easy to navigate, giving you instant access to all your streaming apps. I highly recommend this TCL 50-inch TV to anyone looking for a superb entertainment experience on a budget. It delivers on all fronts: picture, sound, and a price that can't be beat. It's the ideal choice for any bedroom or secondary viewing area.
I would recommend this to a friend - Pros mentioned:Brightness, Picture qualityCons mentioned:User interface
Rated 3 out of 5 stars
Nice picture/sound, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently own three 43"/50" TCL 4 Series Roku TVs from a few years ago paired with onn Google TV boxes. Compared to those TVs, this one seems about 60% brighter and definitely has richer color saturation. It also has a better build quality, richer/louder audio, and the user interface is more responsive. However, it did present a few negative issues. First, I was not found of the AI image upscaling when watching OTA football broadcasts or grainy black and white TV shows from the 50s. The live TV play/pause interface was very awkward compared to the Roku platform. Finally, there were several minor software issues which I do not experience with my current Roku/Google TV setups. The Apple AirPlay function returned a 1003 error code when I first tried to activate it. It was very difficult to configure my USB flash drive for use with the live TV play/pause. When switching between active apps (e.g., between OTA Live TV, Tablo TV, Youtube, and/or Prime), the apps would hang or would be reinitialized. Finally, it does come with some bloatware which cannot be installed (e.g., Alexa and TCL Home). For me, it is not a keeper. However, others might like this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RichardP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This excellent television delivers stunning 4K resolution with vibrant colors, deep blacks, and smooth motion. It features a sleek design, smart capabilities, intuitive interface, and seamless streaming. With Dolby Vision, HDR support, and immersive audio, it transforms viewing into a cinematic experience. Reliable performance, low input lag, and wide viewing angles complete the premium entertainment package.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MrBrooklyn,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Another great TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful picture, easy to set up and use. This is my second TCL 50" TV and the picture quality is multiple steps beyond my previous TCL 50" which I purchased in 2017. Much cheaper too!
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great TV, especially at this price point.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV. I needed a TV for a mobile DJ setup, and I love this for it. My first use was at an outdoor event. TV worked well under a tent - great brightness at this price point. Clear picture, solid features. Overall, I couldn’t be happier with it. All of my other TVs are Samsung or Sony. Still love those, but TCL has won me over.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Tcl tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome color and picture quality very easy setup and great quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is really good, definitely an improve from my last tv (it was from 2013). Picture quality is really good, sound quality is beyond what I expected, it’s loud and crisp, I thought I was going to need a sound bar but it doesn’t need it. The only downside is the OS, when the tv turns on it lags for a solid 5 secs trying to load/update all suggestions topics, previous show for quicker access etc. I don’t know if this could be fixed with a cpu upgrade or somehow limit the the cpu load when turning on the tv so it doesn’t lag too much. That’s my only complain about this tv, other than that tv is pretty good for its price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Erick,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support






















