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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 284 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 50" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, especially its excellent picture quality, brightness, and deep black levels. Many also appreciate how easy it is to set up and its lightweight design. Some customers feel the TV could be improved with better gaming features, viewing angles, and a higher refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 284 reviews
  • Rated 5 out of 5 stars

    Best TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price, high contrast, good for movies, youtube watching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A choice. I was looking for a good TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JacquelineC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great tv, takes practice to get used to menu and r

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, takes some getting used to. Self install went well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store purchase was smooth and product appears good and perfect as seen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV.... But not what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. But the picture wasn't as clear as a Sony and it was harder to use... You reminded me more of a computer then a TV so I returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Sound is mediocre-not spectrum app compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not good. Got talked into this over a less expensive Samsung. Told the guy I wanted to use spectrum app(no spectrum app for google tv)! It hung up over and over trying to set up via google account. Picture is fine, shopping for a sound bar to make it acceptable. Have to add a Roku so I can download spectrum app.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidP,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Need a new TV? lol no further!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Such bright, clear colors! I recommend you give this brand a try!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appeared to be a higher end tv on the lower end of price. Great bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 50 inch tv that you can buy at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand, OS, and mini-led tv with the price for $300

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Alright - Wouldn't Buy Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more than what I received. It is a mediocre TV and I will not buy another Google tv. The live TV is constantly messing up. The TCL Roku tv is much better.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EM25,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Do your homework

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 55" has better built in speaker system and worh the price difference, did NOT even open or try this product after discovering the above info

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this TV the screen is so big and clear!!! The only downside is the lack of compatibility with Xfinity Stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL has outdone themselves.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL are years ahead of the competition when it comes to value for money. For this technology and sizes, the price can’t be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TCL TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was helpful and knowledgeable. Greatly appreciated the help provided and the information.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DianeK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and depth in the picture, also loved the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 55” Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very user friendly. As usual, great service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv but the processor isn’t good enough to stream a basic Netflix account. It doesn’t do well converting from 4k to 1080p making the picture blurry. It requires a higher resolution and the 4k Netflix account which is an extra cost.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AndrewC,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Main room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Knowledgeable sales person. Easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loove it so far. for $300 this is probably the best deal out there on 50in google tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service. Can never go wrong online and in-person with them. Love it.

    I would recommend this to a friend