Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 409 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 50" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, especially its excellent picture quality, brightness, and deep black levels. Many also appreciate how easy it is to set up and its lightweight design. Some customers feel the TV could be improved with better gaming features, viewing angles, and a higher refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 409 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my husband is very happy with this flat screen tv. He gets many stations

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Beannie,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL QD-MiniLED QM5K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking TV we have ever had, and the shipping was incredible! Ordered it on Friday and it was delivered that Sunday, two days is all it took!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Amazing TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Amazing Video, sound. TCL IPTV app is the best. Very high quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rating

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indeed a good product, bought it on sale. Really worth your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great for the price. Tons of custom picture/ sound options and easy menus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV upgrade. I did a lot of research and this TV was very highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Patio

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal on black Friday. I need a tv with good quality picture and this was the one. I l love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far happy with this Television. I like it much better than the fire tv I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL vs Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really good as QLED MINI however the Samsung QLEDs are better but this tv wins on audio performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV just like my 98" TCL only in my bedroom cabinet, and smaller fits perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for this budget. Just go for it. Picture quality is good . Sound is OK with a sound system this is a killer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love this TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although at times in total darkness you may notice the floating halo effect! It’s amazing none the less. Does ok with gaming would recommend the 55 model for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Good price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good price.this is a great shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV with great Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV that has no glare. And awesome color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch Television

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv great for my home! Will for sure buy a bigger one here next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chat support to get specs like nits and anti-glare screen information. TV has amazing quality for the price - great value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scammmmmmmalicious

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Best Buy sucks. Refused price match of tier own price. Talked into more expensive tv and pushed to a Best Buy credit card and my Best Buy membership. My Best Buy membership offered 2 month price matching. Best Buy refused to honor the price. I will take my business elsewhere. Note the screenshot of the price they wouldn’t match. From their app. Awful customer service and experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Austin,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your account or pricing.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Poor Quality Control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV at a local Best Buy and when we got through the setup process we noticed a group of dead pixels in the top left corner, a couple in the bottom right as well. For a brand new TV this is not ok, so we packaged it up and returned it at a different Best Buy that had this same model in stock. Took it home and again there were dead pixels in the top left corner. At this point I don't want to waste another hour plus dealing with a return process, so we are keeping this one. I was also surprised to learn that TCL has a 16 dead pixel minimum? That is three times as many dead pixels as other brands, wild. Also frustrating that I could not leave a review for this TV for over a week as the website would claim there is nothing to review. My guess is that if I was to have returned the defective TV, I would not be able to leave a review at all.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Andrey2790,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    good TV for price and size (50")

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a very good picture overall and sound quality is good. Brightness is good in a room with many windows. Not entirely happy with lower refresh rate and motion enhancement rate, as it seems to blur a bit with motion, but it is less money than higher rate TVs; also, I wanted 50" size, and higher rates are not available at a reasonable price in many TVs this size (would have had to go to 55", which would be a bit too large for our room). TV also has a couple issues with syncing audio with the video, and, though there is some adjustment available, it seems to differ on different channels/streaming-services (though, not sure if this issue is fully caused by the TV or our cable provider)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mark,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Black level, Brightness, Picture quality
    Cons mentioned:
    Gaming performance

    Rated 5 out of 5 stars

    Great budget tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 10 year old Sony 1080p 50 inch tv this is a whole different image quality. Better colors darker blacks great audio. This tv is bright not the brightest but for the price is and a budget tv this local dimming tv is great. For gaming is not the best but to me and the price is good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Fern,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

Sponsored