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Customer Ratings & Reviews

$329.99
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Comp. Value: $649.99

Customer reviews

Rating 4.6 out of 5 stars with 533 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality of the 50" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, as well as its brightness, ease of setup, and surprisingly light weight. The deep black levels achieved by the mini-LED technology are also appreciated. However, some customers have noted limitations in the viewing angle, gaming performance, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-533 of 533 reviews
  • Rated 1 out of 5 stars

    Picture wasn’t good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were lines through the picture. We returned it and bought a Samsung TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GregH,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wide screen TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and i love the quality and clean look of this TCL. The customer service for the installation was great. The gentleman ensured that i was satified whene ii wanted the TV placed and that measurements looked good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JacquelinA, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv you can buy for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set this TV up right out of the box and placed it in front of our treadmill in our work out room...Wow, was I immediately impressed with the picture quality especially in the "Dynamic" setting....very easy to setup and in addition the sound quality is so good I won't be adding my sound bar to the sound system on this TV......and as a member of the Best Buy Plus Club I only paid $299.00.......Highly recomend this TV....

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great quality picture, easy to use and great value for your money

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    Hisense TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, good color, good brightness, blacks ok. Tv only used for streaming.. no gaming, so good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. He is happy with it. Says the picture quality and sound quality are top notch. Also had a very good experience with the in-store pickup at the Buford store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a great brand of TV. Not one I've heard of before but the guy at Best buy sold me on it and I'm glad he did because for the price I got really good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable smart tv with great color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great color and is easy to install and use. So much cheaper than others I had been looking at. Not disappointed and was happy to save so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at a different TV but after talking to a sales associate I decided on this one and was pleasantly surprised!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Displays an amazing image, and ordering pickup was very quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Google Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful and the remote is very easy to us easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    step up to better viewing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture vivid colors sharp contrast and good sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    JohnK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great staff very friendly and helpful the tvbworks great

    I would recommend this to a friend