Customer Ratings & Reviews
- Model:
- 50QM5K
- |
- SKU:
- 6625833
Customer reviews
Rating 4.6 out of 5 stars with 626 reviews
(626 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the product's excellent picture quality, good brightness, and deep black levels. They also appreciate its easy setup, light weight, and responsive user interface. However, some users have noted limitations regarding the refresh rate, viewing angle, and connectivity. Additionally, the remote control and gaming performance received some criticism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL vs Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is really good as QLED MINI however the Samsung QLEDs are better but this tv wins on audio performance.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
50 inch Television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv great for my home! Will for sure buy a bigger one here next time.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV with great Color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV that has no glare. And awesome color.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, my husband is very happy with this flat screen tv. He gets many stations
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Beannie,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv. The picture and color are great! I would purchase again!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Amazing TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Amazing Video, sound. TCL IPTV app is the best. Very high quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Indeed a good product, bought it on sale. Really worth your money.
I would recommend this to a friend Rated 5 out of 5 stars
Love my TCL TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy that I went with this TCL tv! I got a great deal for a great TV & I’m so glad I went with this make & model. I’d never used a google tv before but the transition from Roku was simple
I would recommend this to a friendRated 5 out of 5 stars
Great price vs quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture/sound, great price, google interface is awesome. This tv has ruined others for me with the speed/general performance and touch activated remote!
I would recommend this to a friendRated 5 out of 5 stars
Quality TV at a Low COST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is so much better than any purchase I have made. I can say it's definitely worth it if you are staying in cash and want something of good quality.
I would recommend this to a friendRated 5 out of 5 stars
Love love love this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although at times in total darkness you may notice the floating halo effect! It’s amazing none the less. Does ok with gaming would recommend the 55 model for that!
I would recommend this to a friendRated 5 out of 5 stars
Great budget TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great for the price. Tons of custom picture/ sound options and easy menus.
I would recommend this to a friendRated 5 out of 5 stars
Happy so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far happy with this Television. I like it much better than the fire tv I had.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Constant ads on the screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture has vibrant colors so no issues with the performance, but the ads on the TV constantly are annoying. Also when it does show you the TV guide it doesn't have numbers on the remote so that you can even specifically choose a channel.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jpwa,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. The remote does not have number buttons. Currently, our smart TVs do not support the direct input of channel numbers for OTA. However, if your TV is connected to the Internet, you can use the directional buttons on the remote to populate a channel guide and navigate channels this way. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great chat support to get specs like nits and anti-glare screen information. TV has amazing quality for the price - great value.
I would recommend this to a friendRated 5 out of 5 stars
Good product. Good price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Good price.this is a great shopping experience!
I would recommend this to a friendRated 2 out of 5 stars
Poor Quality Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV at a local Best Buy and when we got through the setup process we noticed a group of dead pixels in the top left corner, a couple in the bottom right as well. For a brand new TV this is not ok, so we packaged it up and returned it at a different Best Buy that had this same model in stock. Took it home and again there were dead pixels in the top left corner. At this point I don't want to waste another hour plus dealing with a return process, so we are keeping this one. I was also surprised to learn that TCL has a 16 dead pixel minimum? That is three times as many dead pixels as other brands, wild. Also frustrating that I could not leave a review for this TV for over a week as the website would claim there is nothing to review. My guess is that if I was to have returned the defective TV, I would not be able to leave a review at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Andrey2790,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Scammmmmmmalicious
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. Best Buy sucks. Refused price match of tier own price. Talked into more expensive tv and pushed to a Best Buy credit card and my Best Buy membership. My Best Buy membership offered 2 month price matching. Best Buy refused to honor the price. I will take my business elsewhere. Note the screenshot of the price they wouldn’t match. From their app. Awful customer service and experience.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Austin,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your account or pricing.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Black level, Brightness, Picture quality
Rated 5 out of 5 stars
Excellent Picture Quality and Incredible Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely impressed with the TCL QM5K. The picture quality is stunning for the price — the colors are vibrant, the contrast is sharp, and the Mini-LED technology really makes a difference, especially in darker scenes. Blacks look deep without losing detail, and bright scenes pop without being overwhelming. The Google TV interface is smooth, easy to navigate, and gives me access to all my favorite streaming apps in one place. Setup was quick and straightforward, and the TV feels responsive when switching apps or inputs. I also love how sleek and modern the design looks. It fits perfectly in my living room and feels much more premium than I expected for the cost. Whether I’m watching movies, sports, or just streaming shows, the viewing experience has been consistently great. Overall, the TCL QM5K delivers high-end performance at a very reasonable price. I would absolutely recommend it to anyone looking for a reliable, high-quality TV without overspending
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality, Setup ease
Rated 5 out of 5 stars
Excellent high-resolution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent specially for animated movies, and high resolution graphics, brightness is great too, we have a window right in front of the TV and this definitely improved with this TV. The setup was very easy, and easily changes from one remote to the other.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MARIAT, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support




















