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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 272 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 50" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, especially its excellent picture quality, brightness, and deep black levels. Many also appreciate how easy it is to set up and its lightweight design. Some customers feel the TV could be improved with better gaming features, viewing angles, and a higher refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 272 reviews
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it’s really good, good quality on color, black and smart stuff I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. Thin and lightweight. At a GREAT price!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great picture quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local dimming adds a lot of contrast and the colors are great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 50”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Sony Bravia and this TCL is half the price, bigger in size, and has a better picture. The TV is made for watching sports, with its beautiful lighting and booming sound quality. So happy with this purchase. Also got a free 3 months of YouTube Premium with is nice since I watch a lot of videos!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great Picture, Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed by the quality of image for the cost of this TV. It was well packaged, super light, and easy to mount!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    Consumer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 4.5 star review. Good color, contrast and brightness. Viewing angle is good for an LCD screen but it is not plasma or OLED as far as viewing angle. Great for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture very bright a great tv no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Weight

    Rated 5 out of 5 stars

    TCL Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was light weight. fit in my car and could bring it home right away. easy to set up and get programed for viewing. remote easy to understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture, but Google integration a bit much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture quality compared to other brands at similar price range. There happened to be an open box model of this TCL at the store for just a little bit more than the low cost brand I had in mind, so I went for it. The one thing I'm not too crazy about is the Google integration. This TV was purchased for an older relative and I didn't want to burden them with setting up a Google account. It is possible to set up the TV without having a Goggle account (which I did), but then it gets more complicated to set up. I then dug into the menus and found there are still so many ways that Google can track one's use of the TV even without having a Google account. I turned off or disabled a lot of things in this TV. Now, I'm not anti-Google (I have a Google account), but I feel there is too much complexity introduced to this "smart" TV because of it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL-50 QM5K is a excellent decision for buying a low priced quality TV. It was easy to setup the wireless networking and included Apps. This TV has great picture quality and the Sound is decent. It has many options for online streaming and built in Apps that help you get online access. My only gripe is its boot time takes a lot longer than I like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant picture easy setup very happy with it. Yes

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Setup ease

    Rated 5 out of 5 stars

    TCL TV had all the sizes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up. Nice and bright. Adding Peacock is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Glad I got it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is okay. Considering the quality I'm glad I got it on sale. For the most part the picture is good but I have had some issues. On the 1st one I got after 2 days the LEDs messed up in spot (it seemed that the LEDs were having a color issue since they displayed white but dimmed properly). I contacted TCL support and was told to exchange it at the store (which I did). The 2nd TV works as it is supposed to though there are little things I don't care for (which is more on the OS Google TV) like sometimes if you watch an app on another device when you go to watch it on the TCL it doesn't sync properly. You have to either go to settings (to clear the cache or stop the app) or restart the device. Also I don't like that when you turn it off it just goes into standby mode instead of fully turning off. The app sync issue would probably be fixed.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErikaK,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 50” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL 50” TV, and I’m very pleased with my experience so far. The picture quality is impressive for a TV in this price range — sharp 4K resolution, vibrant colors, and decent contrast, especially in well-lit rooms. Overall, this TCL 50” TV offers excellent performance for the price. It’s a great choice for casual viewing, gaming, or as a secondary TV in a bedroom or guest room. Definitely recommended if you’re looking for something affordable without sacrificing too much on quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 50” Delivers Big Quality at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! The TCL 50” has a sharp, bright picture with vibrant colors and smooth motion. Setup was simple and the built-in Google TV interface makes streaming super easy. Sound is decent, though I’d recommend pairing with a soundbar for the best experience. Perfect size for my living room — highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for an excellent picture. I also own the QM7K and love it. This QM5K is perfect for the bedroom. Once you upgrade technology, there’s no looking back. If you want to make a jump at a reasonable price, this is it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi jpinkc, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL again to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first arrived a sales clerk ask if they could help, We told them we were looking for a new TV. They said they would be close by if we needed them. When we were ready to make our purchase, no sale clerk in site. We need a flat cart but could not find that either. We carried the TV to check out, paid for it and wasn't even asked if we needed any help getting it to our car. Customer service.need improvement

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a fairly good tv for the bedroom and stumbled on this , the price is great and the picture is so good in any light condition, which we have heavy sun in the bedroom around 2 pm and we could still see an excellent quality picture , for the price point hands down a great deal and the sound quality was better than expected

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Exactly as was told by staff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, no issues. Only down side was no hook ups for older sound system.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Golffntc,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very bright. I wanted to find a 50inch mini led 4k with 120hz but that doesn’t exist in the 50inch size. This will do for a long while, watching content is perfect. The UI is easy to navigate. I mounted the tv to the wall, the bezels are pretty thin so be careful for fingerprints. Sound quality is downward firing but pretty good. If you’re putting it on a TV stand you or entertainment center it will be much louder.

    I would recommend this to a friend
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