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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 416 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 50" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, especially its excellent picture quality, brightness, and deep black levels. Many also appreciate how easy it is to set up and its lightweight design. Some customers feel the TV could be improved with better gaming features, viewing angles, and a higher refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 416 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Ultimate Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL television is proof that there is no reason to spend alot of money for the so called well known brands. The picture quality of 1080p and 4K content is outstanding. Thank you TCL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Excellent picture and features. Have used it for over a month and am quite satisfied. Mini-led back lighting not usually found at this price point. Just be aware the 50 inch has a different speaker set up. Decent but not an issue if you use a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Beautiful picture. Perfect size and perfect pricing for a TV in the bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to replace my office TV, as we were having a hard time seeing dark scenes. This TV is a huge improvement, and for the price, it definitely serves its purpose. My only issue is that sometimes with anime, you can really notice the sound going up and down in volume. It's more of an annoyance and probably the program's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this TV. I use it in my workout room. The picture is very good. I can't comment on the audio since I purchased a Sony soundbar & subwoofer & use them for the audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM5K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on this tv is good and the sound is great. Purchased this tv on sale and completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL TV Purchase Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture; sound is tinny. Best Buy management needs to work on improving customer service and employee training.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DennisG, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv met all my expectations. The picture is great, the ui is very intuitive and easy to to find your way around. Im very happy purchase. One thing I'm also very happy about is the backlit remote that senses when it's about to be picked up and lights up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good picture once you change all the settings. First time with a smart tv and it's kinda weird that it makes you log in with google before you can do anything. Can't even change the input. A bit worried about when the. Cheap computer that runs the smart tv dies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Revuew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect size for my room. Would buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TVs have 3 now love them all.great pictures on all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and features for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, comes with VRR and ALLM and the smart features are responsive and fast. Sound quality as with all newer smart TV is pretty bland without a soundbar but is bearable. Bought while on sale for Black Friday 2025

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the tv, its got a great picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality TV for an extra guest room in our house. Works very well I have always purchased my electronics from Best Buy and never an issue. Quality service and quality electronics

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture at an amazing price. TCL may not have the same cache as Sony or Samsung, but the picture on this TV for this price can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy to setup and the picture is better than the price would lead you to believe. I would recomend this TV to anyone that is considering buying a 50 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new tv and we’re so glad we took the advice of our sales person and purchased this one vs the other one that we were initially going to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely a TV purchase you'll be happy with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom loves her new TV. Great picture & sound features. No more closed caption or high volume level needed to enjoy watching TV now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv , great price and quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this tv is just great for its price ! One of the best I’ve ever had , definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Winner winner chicken dinner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the TV in the kitchen for my father. My mom can't get him out of the kitchen now. Very nice picture using the internet. Wireless cable box is also superb.

    I would recommend this to a friend