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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 594 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality of the 50" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, as well as its brightness, ease of setup, and surprisingly light weight. The deep black levels achieved by the mini-LED technology are also appreciated. However, some customers have noted limitations in the viewing angle, gaming performance, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 594 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture! Best clarity ever! Highly recommend this one. Price was great from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Picture is great. price was even better. Very happy with my purchase. Store recommended it over a more expensive tv and said this one was better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is much better than the 40" TCL. Picture is clear and more than sufficient for a bedroom TV. Very happy with this purchase for the use we intended it for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    My 18 year old tv looked better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my old tv finally blew some electronics inside and it was cheaper than repairing that tv. The image consistency on this one is terribly frustrating. Some things will look amazing, others will just be terribly washed out and bright. All the default brightness settings are 100%, and even at half that, it still looks weird. I've been fighting with the setting all week and can't seem to find something that works. The 'smart' portion is quite frustrating as well, but that's just personal preference. I watched the screen brighten and dim constantly, while a scene in a movie panned over the top of a pine forest. It struggled to adjust to the dark and green being layered like they were. The reason it still gets 3 stars despite looking so bad at times, is the sale price was excellent, and when it does look good, it looks amazing. Speakers are meh, but I don't think anyone expects them to be amazing.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielB,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Qm5k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget tv I am so pleased with the features and picture quality ! I purchased this for a second bedroom room gif guest and they can’t belive the guilty ! Went back and purchased another one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mini led tv for the sale price. Very satisfied with the product plus gaming on the new tv looks great in 4k with UHD, HDR 10 and a high refresh rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL 50" Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4 star is really a 4.5 star rating. This is a great TV. The main issue for me is the color. It took me a week to get the correct brightness and color balance to my liking. The tools are not very sensitive and (in fairness) different TV networks and sources (DVD, XBox, etc.) have different color balances. I use a 2.1 sound bar. Sound isn't too sophisticated, but color balance and depth are important. I migrated from a Samsung, which was great for a decade. The TV was dying a slow death and needed the upgrade to TCL. You will not be disappointed. If I could fit a larger TV in the space, I would have.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good, but the sound is very weak. We had to get a soundbar to make up for the poor quality of the tv. I liked that it was light and easy to set up, though. It didn’t feel overwhelmingly tech-y.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MariaC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome budget tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this television is much better than I expected for the price. The colors are vibrant and the frame rate hasn’t held it back all that often

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had enough money to call something that costs 600 or 700 dollars "budget" or "affordable", so I bought this tv. It had the most critical features I was looking for, like local dimming. It's an excellent tv for the price. Probably the best I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 50”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought another tv before this one. And the sound just was muffled. I did not like. Returned and bought this one. Wow. Love it. No issues and the sound part is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM5K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought formy wife, for better viewing and navigation experience...so far, she loves the quality of pitcture, ease if access via smart phone, and overall loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Such an excellent TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great value. It has a very sharp picture, and the Google OS is easy to navigate. The sound is good, but I added a TCL soundbar to make it better. This was a great addition to my family room. I liked it so much that I bought the 75" version for my den.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ncbitman,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very pleased for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is fantastic - especially at this price point. Have had to troubleshoot some audio issues otherwise would be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43 inch tcl tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smaller TV for the space. Easy set up. Picture quality and sound excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for an excellent picture. I also own the QM7K and love it. This QM5K is perfect for the bedroom. Once you upgrade technology, there’s no looking back. If you want to make a jump at a reasonable price, this is it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi jpinkc, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL again to be part of your family! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice little TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on the deal of the day. Nice picture and sound. no problems hooking up thru wifi. really like the backlit remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and surprisingly good sound for the price. Very happy with this 50 inch TCL from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to set up and get going with Google TV. For the price, I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear tv. mini LEDs give the tv superb contrast and color

    I would recommend this to a friend