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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 519 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 50" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023) for its excellent picture quality, ease of use, and reasonable price. Many also highlight the vibrant colors and lightweight design, making it easy to set up and move. However, some users find the remote control difficult to navigate, particularly in low-light conditions, and experience occasional delays in response time. Overall, the positive feedback on picture quality and ease of use outweighs the concerns about the remote and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 519 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice!! Picture is outstanding!! Not too hard to set up!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this TV over a year. It’s a great TV and at a great value!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CollegeMom,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Decent display but lackluster performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display quality is pretty good for the price after a bit of color calibration from rtings.com and it packs in a lot of features for customising the picture and sound. That is all where the good part ends and is let down by the atrocious performance of this TV. The first few weeks it all seemed fine with occasional lags while scrolling through the homepage but after a month of using it has become super slow to a point of being unusable with the amount of crashes and slowdowns i've been facing since the past few weeks. It does have this bug where the Wi-Fi stops working even though it shows that it's connected in the settings but has no internet. While starting any movie on Netflix or YouTube video the first few seconds stay completely dark with the audio stuttering in the background. If that's not all, the video playback skips frames at any random time along with the audio becoming choppy which becomes a constant nuisance while trying to get immersed in the content. I've factory reset it, cleared app cache/data and tried everything but it does not improve anything which takes away from the whole experience of using this tv. I am not sure if it's weak chipset to blame or Google TV being so resource heavy to a point of being unoptimized. I have never left 1 star reviews for any product I've owned till date but using this has been nothing more than an headache everytime and it's already a month past it's return period which is unfortunate. Me being a fan of Android it absolutely pains me to see the state of it's TV OS is in right now. My previous Sharp TV with Roku OS had a far snappier UX which I sold off to buy this and I regret this decision every day. I highly recommend anyone to steer clear from this and look for alternate options.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ShamikP,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great picture and sound. Set up was quick and easy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JackT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Affordable and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, affordable and well made. Google OS is a plus

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CodyG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up and account management! Amazing picture and sound :)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GinaS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value great picture, instructions clear good connections

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ManuelV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great gaming Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my sim racing setup. Super lightweight as well!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tyron,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Most economical buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and worth every penny. Highly recommended.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi UdayvirR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect! Very satisfied. Happy I bought it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IleanC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, wish I got a bigger one. Still might for another room

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A plus TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good televisions for the price easy to use and aet up

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JosephH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture for the price. Good value for the money.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DebraW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with good apps and decent picture quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    I don't understand what you're asking for here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is inconsistent from channel to channel (Very loud on H&I, Very soft on The Comedy Channel e.g.). I still have a VCR and I couldn't interface it with the television set.The picture quality is very good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble connecting your VCR to your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Sleek design and great picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv great value worth the price I love it!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide us with your feedback. We are so happy that you were able to find the TCL TV that was priced right for you! Not only are our TVs priced appropriately, we are also committed to delivering premium products and amazing customer experience. We hope you enjoy! Best, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good tv and good image, it works fine for my room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, amazing edges and an amazing price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gary,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Tv quality

    Rated 3 out of 5 stars

    Good but main screen is too busy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV quality is great, but when comparing simplicity the TCL Roku TV wins over this one. Google TV is too busy. I ended up plugging a Roku stick into this TV because there is too much going on. Beside that the quality is very good.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support