Customer Ratings & Reviews
- Model:
- 50S450G
- |
- SKU:
- 6538120
Customer reviews
Rating 4.5 out of 5 stars with 513 reviews
(513 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 50" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023) for its excellent picture quality, ease of use, and reasonable price. Many also highlight the vibrant colors and lightweight design, making it easy to set up and move. However, some users find the remote control difficult to navigate, particularly in low-light conditions, and experience occasional delays in response time. Overall, the positive feedback on picture quality and ease of use outweighs the concerns about the remote and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture, Slow System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price but very slow system. Especially after startup, slow to open apps and had trouble processing high-resolution video. I bought a separate Fire Stick and it works great.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chris,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Yy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture beautiful depth and sound quality
I would recommend this to a friend Rated 5 out of 5 stars
Awsome TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very good at all my needs of having the most current equipment. Awsome tv!
I would recommend this to a friendRated 5 out of 5 stars
Perfect for the Price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new TV at a good price, and TCL came to my rescue! Easy to program, installed easily with the Best Buy Essentials TV mount, and the picture clarity is perfect. Would definitely recommend to those on a budget!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VenLech,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
fantastic tv for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased with the product. haven't had a single issue and its used a TON. It connected to wireless internet with ease and is very user friendly setup.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EthanO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
A bit better than what I paid for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good display, slow interface, some funky software processing that sometimes locks up the TV, and you have to unplug to reboot. But then, I paid a couple hundred bucks for a 50" 4K TV, so.....
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AITheRock,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Very good TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a great display and sound. This was an excellent purchase.
I would recommend this to a friendRated 5 out of 5 stars
A good option for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a fast response time and it’s very smooth and looks beautiful with hdr and true color rgb contrast definitely a must have for a reasonable price you will enjoy this tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Teal,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Quite Impressive Brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing TCL and my neice told me to use my Android Asst to set up TV with my Google Account and everything was a snap!! It had apps that my LG doesn’t have, but it’s a pretty good TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DesMona,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good TV but can't use Spectrum App with Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this TV for a few weeks now. Overall quite satisfied. The one downside for me is that I was unaware that Google TV does not support the Spectrum app. My work around was to use my Roku device. Also, it does take a few seconds to load apps.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PopsfromMaine,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a smart TV for our small home gym and this is perfect! Display is actually really good, I am impressed. Great value smart TV!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CaitlinA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well - sound quality is a little low. Still unable to connect to cable, but using Google online instead. Nice TV for the price paid.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChItCity,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV I Love the Google integration. It great being able to just say "Hey Google, Turn the TV off." Especially when I've fallen asleep again to the Why Files on YouTube.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DatBoi181,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not compatible with Xfinity Streaming App ☹️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good. I wasn’t aware that with all the apps on the tv it doesn’t connect with xfinity. So I had to connect a fire stick to it to stream the xfinity app. It’s not essentially a fire tv because I do everything through the fire stick. The sound levels are very loud on commercials and very low on shows which is annoying. Also it’s a very bright screen. It’s been difficult adjusting the picture for a bedroom.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AaronK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Excellent Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great experience buying a tv from bestbuy. Best price in the market and best services provided by bestbuy. TV is fantastic and loved it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VikassignhB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Speed
Rated 1 out of 5 stars
TCL S4 50" Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Tv after reading some good reviews. The tv itself has a sleek design and the sound/picture was very good for the price i bought it for. Sadly i had to return it after noticing the tv was slow browsing through the menus and when i would turn it on it would tale 5 minutes to show a display on the screen.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Avela,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Speed
Rated 1 out of 5 stars
So bad I can't believe Best Buy sells it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google's TV operating system is junk, it's buggy, slow and basically flawed all around... We have 2 other ROKU tvs in our home and, after deciding to switch to YouTube TV, decided to update our living room set.. The sales rep at Best Buy recommended a Google TV, which made sense to us since we were going with YouTube... Big mistake. The TV is absurdly slow, even when hardwired. When not hardwired it will randomly lose internet connection. The apps all run slow, Google's only advice is to constantly clear the cache and the home screen is just a mess. Other two other ROKU tv's are 5+ years old and far superior, fast, easy, never an issue. Google should be embarrassed for selling this junk but so should Best Buy. A little bit of quality control goes a long way. Now we are stuck with a TV that we may just actually toss to the curb.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JasonM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
50 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Television died, and I only had it for a little over a year. I called customer service and they were very kind and helpful. Thank-you.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KathyS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Has a rare audio out plug for corded headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. I needed audio plug for corded headphones. My only complaint is when the headphones are plugged in it cancels the sound from the tv to other viewers. I must unplug my headphones for others to hear.
I would recommend this to a friendRated 4 out of 5 stars
Great Budget TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my purposes, this TV fit the bill for its price. The only downside is its limited brightness, but everything else is great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DJSo,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support