Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $51.99
Clearance
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 50" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023) for its excellent picture quality, ease of use, and reasonable price. Many also highlight the vibrant colors and lightweight design, making it easy to set up and move. However, some users find the remote control difficult to navigate, particularly in low-light conditions, and experience occasional delays in response time. Overall, the positive feedback on picture quality and ease of use outweighs the concerns about the remote and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-517 of 517 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tlc flat screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV at an affordable price. Couldn't be more pleased with it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the money. Picture & the sound are very good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL tv is a terrific value for the price. It has a very good quality picture & sound.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tegethom,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted this tv in my daughters room as a bday gift… great tv for the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ARD1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price for a 50 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of it it’s nice  I love this TV so much is good to be playing PS five 

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nice,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv shows a beautiful picture and the price was AWESOME!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    The perfect fit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a tv for her apartment. It was the right price and perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV. Very happy with this purchase. Awesome!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase. Glad I cose this brand for quality andperformaance.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi citizenK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Highly recommend. Best tv in this price range

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Manigut,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the this TV! Great picture and perfect size for our bedroom.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LanSwa,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very much enjoyed my new tv. Love the picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SusieG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    55in TCL Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for screen and audio quality good with console and online service

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RickyKHX,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst TV I’ve ever had. At first it was fine, the picture is nice and I’m a low stress user, but the interface is slow and freezes constantly. Optical audio slowly stopped working on most apps and the TCL TV settings don’t even recognize it even though it’s part of the hardware. The audio and streaming apps are off but not consistently to be able to adjust it. The TV and remote often freeze. I wish I could return.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Barac,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Seemed a good deal, but only if it worked right.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV "looked" new. It was sealed, but the first thing I noticed was that the instructions for mounting the TV said to remove the existing 4 screws. I only had 2 to remove since 2 were missing. Then I noticed that the cable connection was cross threaded making it difficult to screw in the connector. I tuned in one of my paid services, and the picture showed a lot of lost detail in the shadows. I went through advanced and expert calibration settings and still couldn't bring up the shadow detail with out thinning out the overall image too much. Then I noticed that the picture would go slightly lighter and darker at times. I checked to make sure no power saving modes were on, and they weren't. In TV mode the picture was better, but after 3 days of owning this set, flickering horizontal lines appeared in every mode. I have a separate TV antenna from my router, so I know it was a fault in the set. I checked my connections, and they were fine, and everything is plugged into a >3,000 joules surge protector. It's a shame, I liked the remote and features, but if this wasn't a previously purchased TV, then the missing screws, cross threaded connector, the loss of detail in shadow areas, and the flickering lines appearing on the 3rd day of ownership indicate poor construction and quality control. Oh well, Memorial Day sales are coming up.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JakeR,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    WARNING! SOME TCLs DO NOT CONNECT BT SOUNDBARS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV thinking it would connect to my 2023 soundbar via Bluetooth, no matter what I did it would not connect. I call TCL customer service number and they told me TCL tv's only connects via bluetooth to phone app as a remote for the tv. TCL certain tv's do not have the capability to connect soundbars via Bluetooth.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bryant,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. There may have been some miscommunication. This Google TV can indeed connect to soundbars via Bluetooth. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Horrible Experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Horrible experience! I spoke to 6 different people and 2 chats after the TV never showed up trying to get a refund. NO ONE helped me even after 4 people said I would get a refund, which never came. Then the TV was delivered on 12/1 after I already purchased a replacement TV that I had to pick up. I then had to take the delivered TV back to Best Buy to finally get my refund! And no compensation at all from Best Buy for all this trouble!! I have never had such poor service as well as the customer service people who speak broken English because Best Buy won't allow you to call the store directly anymore.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DennyS,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. If you purchased a TCL TV and need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support