Customer Ratings & Reviews
- Model:
- 55S455
- |
- SKU:
- 6500472
Customer reviews
Rating 4.6 out of 5 stars with 1295 reviews
(1,295 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 55" Class 4-Series 4K UHD HDR Smart Roku TV for its excellent picture quality and ease of use, frequently praising its affordability and straightforward setup. While some users noted minor drawbacks with the remote control and volume, the positive feedback on picture quality and user-friendliness significantly outweighs these concerns. The TV's size and color accuracy also received positive comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV at a great value. Delivered promptly and professionally.
I would recommend this to a friend Rated 3 out of 5 stars
tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to hear without turning volume up, Works okay as a secondary tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Raquel,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, good sound at a great value. I’d buy again.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Nice TV for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter’s apartment. Nice tv for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very user friendly and has a great picture
I would recommend this to a friend Rated 5 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this TV for a little over six months now a way better upgrade then my last one , had seem less input changing so if I turn on any console I have it automatically turnsthe tv on and put it’s in on the correct input channel
I would recommend this to a friendRated 5 out of 5 stars
Great TV on Black Friday
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are good. Connections are nice. Easy to connect my sound bar to the TV. Whether watching One Pace Off a flash drive, watching Youtube off my Google TV, or gaming of my spare PC this TV has been great.
I would recommend this to a friendRated 1 out of 5 stars
Software has issues.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the person who assisted me. He was pushing me to get a more name brand TV, but I didn't listen. 2 months in and I keep getting kicked out of any streaming app I'm running almost every time I pause or push fast forward or rewind too quickly. I'm outside my return window at Best Buy. I do have my PC hooked up to it. Since TCL and/or Roku's software has made the native software unusable, I guess I win since I can use adblockers to get around pretty much all the ads with my computer.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
I’d skip this one.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed. Picture is dark and not much better then the 720 it replaced. Tried to live with it for four weeks now. I’m selling it as used online. Replacing it with a quality Samsung and a Roku stick.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dave,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Highly disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is horrible, installation was awful, tech managed to plug it in but that's about it, oh he did take it out of the box. Remote control is useless... Should I continue....
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Natalia,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Too Glitchy & annoying when closes on own
No, I would not recommend this to a friendRated 4 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, especially since I got it on sale. The only gripes I have are that some apps don't display in 4k on this TV as they do on an Android TV and that the wifi can be a bit fussy.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have now purchased 2 of these tvs for my home. My only complaint is how it displays black, especially in dark scenes, but for the price, it can be overlooked.
I would recommend this to a friendRated 5 out of 5 stars
55” TCL ROKU TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL 55” flat screen Roku TV works great and I like the Roku platform. This is the 2nd Roku TV I have purchased, the first one is 3 years old and it also works great.
I would recommend this to a friendRated 4 out of 5 stars
Good replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not as sharp as my last TV but it's just as good in every other way. Hoping this one lasts longer than the last one.
I would recommend this to a friendRated 5 out of 5 stars
Just works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you’d expect. No issues with specific product. No opinion on sound quality due to always using radio speakers.
I would recommend this to a friendRated 4 out of 5 stars
So far, so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working fine. Wish the audio was a little better. We really do like that Roku Streaming is 'built in'.....makes it easy to add channels without the need for a 'firestick' or other device.
I would recommend this to a friendRated 4 out of 5 stars
Satisfied except for installation mixup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my tv but was a little disappointed that the installation occurred a week after the delivery date. Installation was supposed to be on the same day as the delivery.
I would recommend this to a friend- Cons mentioned:Viewing angle
Rated 2 out of 5 stars
Not worth the amount paid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TCL brand, but this model I bought left me disappointed. Bought 2 TVs. The finish and sound are ok. But the image has spots of lights on the sides. Resources for very poor image adjustment. The screen seen from the side leaves the image with altered colors. In short, I skipped buying LG for a $10 difference, and now I regret it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Vedovi,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was on time and did great work. He explained how everything worked and was kind enough to set the tv up
I would recommend this to a friend