Customer Ratings & Reviews
- Model:
- 55S455
- |
- SKU:
- 6500472
Customer reviews
Rating 4.6 out of 5 stars with 1295 reviews
(1,295 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 55" Class 4-Series 4K UHD HDR Smart Roku TV for its excellent picture quality and ease of use, frequently praising its affordability and straightforward setup. While some users noted minor drawbacks with the remote control and volume, the positive feedback on picture quality and user-friendliness significantly outweighs these concerns. The TV's size and color accuracy also received positive comments.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price . Like it has a lot of streaming apps.
I would recommend this to a friendRated 4 out of 5 stars
Great overall value TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall value TV with nice features and streaming apps.
I would recommend this to a friendRated 1 out of 5 stars
very Slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Slow, it Takes forever to do something even turn it on.
No, I would not recommend this to a friendRated 4 out of 5 stars
TCL 55 Inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the cost. Picture quality is great.
I would recommend this to a friendRated 1 out of 5 stars
5 month TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Tv at the end of September. Yesterday it stopped connecting to the internet…. No way this should happen within 5 months. If you’re going to risk this purchase I suggest a protection plan.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DonnieL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this stuff broke with one year …spend your money on something else
No, I would not recommend this to a friendRated 3 out of 5 stars
Can't watch the tv???
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for a few months and is now glitching and turning apps off in the middle of watching something. will stick with samsungs from now on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi lici,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disposable temporary tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already going bad with shadow burn in all over the screen.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ron,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Buy somewhere else!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is fine, but dealing with Best Buy to get it was miserable. Buy from someone else if you value your sanity.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisC,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. If you need any further assistance with the TV, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back after 2 days....everything looked grayish just pay the money and get the name because this tv is terrible!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LRE1175,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
They need to call me because I was on hold foreve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv get froze & it stop coming on I just got it on the 1st if march
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BernitaTv,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing not good not good not good not good not good not good not good
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Beehive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad new out of the box loud buzzing sound probably have to make a trip back to the store for a replacement
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sovy69,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Late returning this tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash I should of never bought it a 4K tv live sport horrible
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alexis,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived defective, did not work. I sent it back to Best Buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Carlos,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Budget TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great for a starter TV but not overall great performance
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenO,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
GamerMom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy !! The prices quality of TV and it’s all in one you don’t need anything else equipment wise easy set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
No complaints here!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing quality for a very low price! Great picture, wonderful features, lightweight, easy set up.
I would recommend this to a friend Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv ordered online. We just moved so I didn't open it for a couple weeks. We purchased 3 TV's. Other two work great. This one out of the box has screen damage. Not returnable due to the date. I can't get any help from the so called warranty either.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AdamD,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great picture, very bright.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and great price. I don't like that Roku doesn't have dimming features, so for that I suggest investing the 50$ in a chromecast or such to get the 4k so you can use an app like Twilight to make the screen darker. Otherwise, excellent purchase.
I would recommend this to a friend