Customer Ratings & Reviews
- Model:
- 55S435
- |
- SKU:
- 6427942
Customer reviews
Rating 4.5 out of 5 stars with 1047 reviews
(1,047 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 55” Class 4 Series 4K UHD Smart Roku TV for its exceptional picture quality, easy setup, and affordable price. Many reviewers rave about the vibrant colors and sharp images, while others appreciate the user-friendly interface and extensive streaming options through Roku. However, some users have expressed concerns about the remote control's responsiveness, viewing angles, short lifespan, brightness levels, and occasional technical issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 4 out of 5 stars
Tv good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far. Easy to set up and put in service
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for the money!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, good picture and wonderfully priced!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Best deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Best Buy has the best deals.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value , no issues . Picture is really nice !
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. East to install and great picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Grandsons TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the perfect size for our grandsons room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture on it. Good tv. Easy to operate.
I would recommend this to a friend Rated 5 out of 5 stars
great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to use as a display in one of our meeting rooms at work. The TCL is perfect for this and works wonderfully. We do not use it as a Television so I can't rate it on how channels work. I can say it does work fantastic as a computer monitor. The price is always why we choose Best Buy
I would recommend this to a friend- Cons mentioned:Brightness
Rated 2 out of 5 stars
System settings do not work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but it has issues, half the screen has more backlight then the other side of the screen. The system itself has issues. Ex closed caption only on mute...it always has closed captions on even though the setting is correct. Now recently it likes to turn on to a black screen in which you must press the home button twice...the setting is set to start up to the home screen, not a black screen. It seems the settings within the system do not work properly. I had the older model of this tv which lasted 5 years refurbished also, this model is showing symptoms only a few months into use. Very disappointed with this purchase and best buys products as the quality seems to have diminished during the pandemic
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kcin,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great service, great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great in-store experience, where the sales associate helped me with what I already wanted to purchase, TCL – 55” Class 4 Series 4K UHD Smart Roku TV. He said that he would help me load it in my car, too. Very pleased with the service, and my TV looks great on my wall!
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
55” TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not a bad tv, though the front sensor is weak and wouldn’t receive transmission from tv remote sometimes. Real flaw is the “roku tv” remote. I absolutely hate it , had to return the tv because of that .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great for the orice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you can't really get a better TV. Works flawlessly with the Rocu. My only issues has been with the sound bar. It doesn't stay ",hooked up" and the bass is too loud drowning out the sound. IDK. I have one other that works perfectly. But yeah, TV is a great value
I would recommend this to a friendRated 5 out of 5 stars
Roku is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this point, this is a pretty basic TV but works for me. Roku is the best system I've used so I bought this specifically for it. Sound isn't great but I've hooked it up to a stereo system and that's really the way to go
I would recommend this to a friend- Cons mentioned:Brightness
Rated 1 out of 5 stars
TV died soon after warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backlight died after 1 year and 3 months, so it lasted just long enough outside of warranty. I would spend a few hundred more for a better TV.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Best Bang For Your Buck TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd TV I bought of the same item. My friend had one, so I bought one for myself a year ago, then my brother wanted one, and then my wife's BFF wanted one too. It runs off the Roku OS, which in my opinion is the best one, and has great visuals.
I would recommend this to a friendRated 4 out of 5 stars
A good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku TV when paired with Roku Remote pro , is a good match and almost everything can be done using the voice. The sound is not up to the mark as it has 8watts 2 speaker leaving us with no choice , we should buy a sound bar
I would recommend this to a friendRated 5 out of 5 stars
Excellent Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to our grandson and the process from accessing your on-line ordering system, to shipping alerts, and delivery was on point. Very efficient and an easy way for us to order gifts to family far away.
I would recommend this to a friendRated 4 out of 5 stars
7.9/10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. I had an older model (3 years) that finally gave out. It was decent while it lasted. Not the best panel, but it is really fast and responsive. For those budgeting, TCL is better than an Insignia or Hisense.
I would recommend this to a friendRated 5 out of 5 stars
Great value for price point.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We put this in our bedroom what a awesome buy. The Roku platform is incredibly reliable and user friendly. Very happy with this purchase. Value for the price o would recommend it to anyone!
I would recommend this to a friendRated 4 out of 5 stars
Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the ROKU TCL tv. The set up was confusing at first but fell into place. Performance and capabilities' are great. I would recommend this TV to a friend. The sales lady at Best Buy was very knowledgeable and helpful.
I would recommend this to a friend















