Customer Ratings & Reviews
- Model:
- 55S434
- |
- SKU:
- 6422762
Customer reviews
Rating 4.4 out of 5 stars with 3586 reviews
(3,586 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 55" Class 4 Series LED 4K UHD Smart Android TV for its budget-friendly price point and exceptional picture quality. Many users appreciate the ease of setting up the TV. However, some users have concerns about the remote control's functionality, the TV's brightness levels, and the sound quality.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend purchasing a Roku or Amazon TV or an Android. The Android is not as user friendly and provides less apps.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very Happy With This TV!!!!!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always got a name brand tv like a Pioneer or a LG. But this tv has been great. I have had it for 4 months now and it works like a champ. The black levels are good but not great. But over all I do love this tv. If you need a good priced 4K tv I would get this.
I would recommend this to a friendRated 4 out of 5 stars
Great value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this TV you definitely get a decent 4k display. The colors sometimes look off to me, but that's because I am picky. Overall my wife and I are happy with this purchase - mainly used to play games and watch a bit of TV.
I would recommend this to a friendRated 5 out of 5 stars
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hģgggggg go jcjvuvivjbkvjcjf I cfc j jcfd f I'm v I v I'm in I kgf DC UK b in. Cug I I gkgggiv in uvjdy egg I c v u n. Xjfdlhxhchcjvkv km b j jdgk u u u kvjf u ssa x hmm m. vj. Cjf I kvkhkgf in ifgjvjcdkckhxlckhcugxn
I would recommend this to a friendRated 3 out of 5 stars
Exactly what you pay, and that nothing else
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, I guess. Feels like a cheap TV inside and out. I'm having terrible issues with HDR. This doesn't sync well with my soundbar via bluetooth, opticals or aux cable. I need to mute the speaker on the TV and there's still a notable delay on the bar. It also has a very strange issue when using a universal remote to control the TV (Google TV remote). The IR sensor is in an odd position and the remote needs to be well below the device for the remote to register. I will return and go a different route.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Boston Reviewer923,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic TV but i have to say its colors are way better than an LG equivalent model you could get in store. The only issue i saw was this TV was a bit too slow in processing or moving from one streaming channel to another.
I would recommend this to a friendRated 4 out of 5 stars
Poor picture if looking from even a side angle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looiking directly on, the picture is clear, bright, and has good color. Only complaint is that picture quality diminishes a lot if you are looking at it from a side angle. Brightness is gone, clarity is poor, and color is bad.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Can I mount?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not mountable. The pictures on here are not for the TV. Over good picture though if you don’t want to mount this TV. One picture shows mountable holes, the next picture does not.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This TV can indeed be mounted. There are a total of 4 mounting holes. 2 of them have screws in them, and should be removed. We recommend using the appropriate M6 screws that come in the mounting bracket screw kit. This TCL TV uses a 300mm x 300mm VESA mounting pattern. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
4k experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my 4k tv. Colors are vibrant and makes my gaming and tv experience new. Only downside is that i couldn't figure out to have all the sound play through my sound bar. But it its nice to switch up how loud something is
I would recommend this to a friendRated 4 out of 5 stars
Good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am only giving this 4 stars because I am unfamiliar with Android TV’s. I have an iPhone and have been using Roku and Fire TV forever so it has been a transition switching to an Android TV. The display is clear and great though!
I would recommend this to a friendRated 5 out of 5 stars
My TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole online purchase was very easy to understand and complete. Ive been enjoying my new tv. The pick up part was really great. She was very friendly and loaded my tv up and I was on my way within minutes. I just wish I couldve taken her home to unload it for me..lol
I would recommend this to a friendRated 5 out of 5 stars
Fine television, great installers1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the TLC 55" Android Tv, the real stars are the installation crew! Oscar had to come twice, due to irregular studs in the wall, he was cheerful, personable and more than competent. I recommend the television and installation crew!
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY - Worst TV I've Ever Bought
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I'd be one of the 1-star reviews but here we go. TV was super laggy from the start, would randomly disconnect from the internet and would quit out of apps mid-use. Got a replacement TV from TCL and had the exact same issues. Now I have to physically unplug it (at least once) every day in order to connect to WiFi. Terrible TERRIBLE purchase and poor reflection on TCL. Will never purchase TCL again.
No, I would not recommend this to a friendRated 4 out of 5 stars
DEcent TV with respect to Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is decent as per the price range. Sometimes while casting TV lags - I have a good decent internet connection then also had this problem. Not sure whether this is a TV problem or not
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Missing Parts!! Wasted 3 hours of my day off!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TCL television on 10/29/2020. Immediately went home, brought it through my sliding glass door, and opened the factory sealed package excited to set up my new television. But wait! There was no power cable. There was no remote control. There was no stand. There was no manual. So I packed it all up, hauled it through my sliding glass door (again), and drove to another nearby and larger Best Buy to exchange the television. Non available. Unable to pick up at distribution center not far away even though in stock. Returned. TCL and Best Buy Buy you wasted 3 hours of my precious day off!! Apparently I'm not the only person who has had to return to the store for this reason. Buyer beware on this TCL television.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE TCL TVs. For the price, they are sturdy and long lasting. This was for my mother but, she was thrilled to get it. The Android based menu was easy for her to navigate and the no frill remote is easy for someone who is not tech savvy to use. Highly recommend !
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and picture of the TV but at times it’ll cut itself off to update in the middle of a show or it’s very slow to display the app screen.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LeeLee,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great TV value during Black Friday Sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good value for a TCL 4K TV during the black Friday sale. Picture clarity and resolution is good enough for my old eyes. This is an Android TV which is new to me. You can actually download simple games on this Android TV.
I would recommend this to a friendRated 4 out of 5 stars
Nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this tv for a month now, so far so good. I dont have any issues, but i dont really use all the "smart features" due to my age - maybe i should have my gr.kids try my smart , see what they think :)
I would recommend this to a friendRated 5 out of 5 stars
Perfect customer service from start to finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a wonderful experience with this television, I was helped by so many wonderful employees. I had a small return and Annie was such a huge help and so kind, and Devin provided the best possible service. Management was garbage through and through tho
I would recommend this to a friend

















