Customer Ratings & Reviews
- Model:
- 55S434
- |
- SKU:
- 6422762
Customer reviews
Rating 4.4 out of 5 stars with 3586 reviews
(3,586 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 55" Class 4 Series LED 4K UHD Smart Android TV for its budget-friendly price point and exceptional picture quality. Many users appreciate the ease of setting up the TV. However, some users have concerns about the remote control's functionality, the TV's brightness levels, and the sound quality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don’t do it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful tv.. we started having issues a few months after we purchased
No, I would not recommend this to a friendRated 3 out of 5 stars
TCL 55" Class 4 LCD TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found a better deal at another nation wide store on Black Friday. TCL is a fairly good brand as they also make Samsung brand TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly having to "forget" and resign into my wifi in order to access the apps. Other than that, quality is pretty decent.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Flick,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV staying connected to the Internet. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
For the price ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does an ok job. You get what you pay for. Maybe a little more if this is one of those TCL Tvs that has spyware on it :)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. TCL was recently notified by an independent security researcher of two vulnerabilities in Android TV models. Once TCL received notification, the company quickly took steps to investigate, thoroughly test, develop patches, and implement a plan to send updates to resolve the matter. Updating devices and applications to enhance security is a regular occurrence in the technology industry, and these updates are currently being distributed to all affected Android TV models. If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Slow loading
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture but the Android tv is so slow compared to the Apple and Roku
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dwood,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It's okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale. It's great for a budget TV but it doesn't feel very well made. I use in the spare room for guests.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Chezzald,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCLTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was okay, but a problem with the sound - especially on recorded shows when advancing and skipping commercials.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Android Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, television for the price. If you want a really good picture you're going to have to spend anywhere from $800 to $1,500.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Frank,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Ok for a black Friday deal so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very cheaply made TV. The color is very poor even if you adjust to recommended settings. The remote doesn't have any numbers on it. Not sure how long it will last. Received it about a month ago. It was a black Friday deal, and that being said probably was not such a bad deal for a large screen. After reading many reviews even some of the better brands have a downside. Time will tell.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Patricia,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok the remote isn’t very responsive sometimes the tv move slow from app to app but you get what you pay for I guess
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Spiderman,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Happy box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people on this magic box move and talk to me. They tell me I’m pretty. It makes me happy!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kevbo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good cheap tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a cheap tv. It has a terrible picture compared to our oled but you get what you pay for.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Turk,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive 55" LCD TV. You get what you pay for. Viewing angle an issue but if 90 degrees, picture appears fine.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Garfieldnut,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for average Netflix YouTube type of thing but don’t get it for 4K gaming the picture just does not look good
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Yerrrr,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL - 55" Class 4 Series LED 4K UHD Smart Android TV. The black back ground is not dark enough see some fading,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AL25,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Humming.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying constant audible humming. This also happened with another TCL I bought in the past. Picture was fine.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ncnlife,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not so fast...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clunky interface. Not as easy as Roku. Picture not as clear as the Westinghouse I purchased at the same time.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RawNRG,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Don't get a TCL Android version TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV back in November 2020 and I already had to factory reset the TV three times because I could not access the app menu or when I'm able to access the app menu when I click on an app it would not open up any app resetting only fixes the problem if you get a TCL get a Roku not Android
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Eltico36,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Average quality for the price paid
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average quality. Price was very good but quality not so much. But overall good deal for the price paid
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello Sidbenedo,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
TCL Social Support
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work fine for an inexpensive 4k tv. Not the best picture, but adequate for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi designplay, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy! Thank you, Sara TCL Customer Support