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Customer Ratings & Reviews

Your price for this item is $66.99
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The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 3586 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4 Series LED 4K UHD Smart Android TV for its budget-friendly price point and exceptional picture quality. Many users appreciate the ease of setting up the TV. However, some users have concerns about the remote control's functionality, the TV's brightness levels, and the sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,586 reviews
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, really, wanted to like this TV. It's huge, it's got great features, it's lightweight, setup was simple, and the $199 price was a steal. The problem is all in the picture quality. I'm aware that Im not going to get great quality at this price point, but I expected it to outperform my 10 year old 720p Black Friday special. Sadly, it does not. There is no sharpness to the images on this TV and it sucks because it's enough of a problem that I'm going to have to return it. If you're looking for a big tv for maybe a play room or something, this one is fine, but it's not a good choice for the living room.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TDinOH,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Android tv

    Rated 3 out of 5 stars

    Budget tv, get what you pay for honestly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid price at 250 when it was on sale, cheap 4k entry TV but have noticed some issues. Android tv has all the apps and HBOMax which is pretty big, but HULU app takes a solid 40 seconds to open the first time the TV is turned on the for the day, and the guide on hulu is just as slow. Also my sound bar has a noticeable audio lag that happens all the time now. Turning off everything and back on sometimes fixes it for a few hours, but its very frustrating. I've researched this and it looks like it has something to do with the built in OS being funky. I'm going to try testing a roku box and fire stick on it and compare how the apps load and audio lag via soundbar. Note: Audio from TV speakers has no lag, just soundbar (I connect via HDMI ARC).

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello Eric,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it around Black Friday for $200. Was kinda hesitant with it being TCL, Picture is actually pretty good. Sound is surprisingly loud on it too. Usually buy Samsung but just needed something to hook up in the kitchen for sports when I have people over. So far I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extremely good value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an excellent TV. I’ve grown to really like having an Android TV in the house along with my Roku’s, good features in both. Recommended highly, great picture, well built, solid TV. Two things I don’t like so much, dinky remote and the interface is noticeable slower then Roku but it’s a hell of a buy for $200.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound!!!! Great picture!!!! Easy to use!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, the colors and the size are very good tv

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Eckert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase with Best Buy. We really like our TCL television. We appreciated the free delivery and quick delivery as well. The worker who dropped the television off let us know the policy if anything went wrong with the TV in the immediate future. This was by far the most reasonable price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL 55 is just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, nice picture, great price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vibrant picture. Easy to set up and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 TVs for my restaurant and two of the them the screen has vertical and horizontal lines. The third one will not connect to wifi no matter what I tried. Googled the wifi issue and it appears to be a common problem with these sets with no solution. I haven't even turned on the 4th set since I am having electrician running power to it. Even worse is Best Buy won't stand behind this garbage because it was move than 15 days from purchase when I reported the problem so they told me to go through TCL. Well they were even worse as they claimed it was a cracked panel and isn't covered under warranty. The screen itself is not cracked...sent them pictures but they refuse to replace it. Don't buy this piece of garbage and if you do be sure to buy the best buy extended warranty. Also the purchase doesn't show up in my account so I can't even get the reward points. Smh.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. Regrettably, physical damage would not be covered by the manufacturer's warranty. You can visit https://www.tclusa.com/support/warranty to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV. Additionally, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. Hope this helps!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great value for the price. The sound has excellent quality and the apps pair easily with your accounts. The picture quality is decent with the exception of a few apps. I'm very happy with this purchase thus far and would purchase another in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase, but it’s already had issues. I’m unable to organize my channels and at times it won’t turn on unless I unplug it from the outlet. I wouldn’t mind if this TV was several years old but it’s new. The size was great and picture quality is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was easy to set up, meaning the directions were easy to follow. Adding additional apps was a breeze. (I am NOT tech savvy at all) The WiFi antenna seems strong. I do not have internet so I use my phone as a hot spot. I wish the remote was larger, fits small in my hand, and falls down into the couch..

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    good for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size and the price, but had a problem with the wireless connection less than 60 days of purchase. the controller is also very sensitive when the signal from it to the tv sucks and it needs a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The picture is clear. The sound is good. I like that I can load some of the apps into the TV. I would give the TV 5 stars, but I took one star off because the remote is not that gread.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl smart TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my husband. He absolutely loves it and was happy with this purchase. There are alot of apps to choose from and we are able to stream various movie apps. The resolution was exceptional and the sound was better than i thought. There is No need to connect a sound bar to this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV! Great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this TV so far! It feels like a huge upgrade to our previous set, and the cost was very reasonable. The built-in smart TV features are a nice bonus and seem to work as advertised. Plus, the PS5 looks great on it! Would definitely recommend for those looking for a budget-friendly 4K option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Crisp color and pretty easy to install. The only issue is it sometimes jumps out of my programming and back to the homescreen.. so that's pretty annoying. Other than that it's a good quality for the pricepoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL HONEST REVIEW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost 4 months with this new tv, i couldnt be more happy with my purchase, the amount of functions & apps the product offers is incredible. The quality for the price is much more then i expected, and the best of all, not a single issue up to this point. I will definitely be buying a bigger one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TELEVISION REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Tv. Very clear picture and it works just like any other snart television. This TCL TV is definitely worth the price! I would suggest you purchase a sound bar for the utimate experience, especially for those who enjoy music video and loud movie quality sound. The TV without a soundbar gets average loud.

    I would recommend this to a friend