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Customer reviews

Rating 4.4 out of 5 stars with 717 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 4-Series LED 4K UHD Smart Google TV for its exceptional picture quality, affordable price, and user-friendly interface. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the convenience and accessibility of the Google TV platform. However, some users have expressed concerns about the limited viewing angles and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 717 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Picture quality is excellent. Sound quality is fair. Great TV for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay TV - better options available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, however I’m thinking about returning it for a better TV for the same price since Best Buy has such great deals on certain days during the holidays and I can get a TV that is much better for $299.99 that is regularly nearly $600. I’m not a big fan of Googles smart TVs and prefer Amazon Fire TVs or Roku Smart TVs over Googles platform

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black Screen of Death

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for 3 months and the unit died (Black screen of death). We did everything that TCL support said to fix the problem but to no good. It's just outside of Best Buy return Window. So we have to wait for TCL to send us a shipping box so we can ship to their service center for repair/ replacement all this will take alot of time

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidD,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TCL Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TCL TV for my garage. Google TV with chromecast has good picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Upgrade worthy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well easy to set up. Wish came with four screw’s instead of two for wall mounting.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. There are a total of 4 mounting holes. 2 of them have screws in them, and should be removed. We recommend using the appropriate M6 screws that come in most mounting bracket screw kits. This TCL TV uses a 300mm x 300mm VESA mounting pattern. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Bought it for the kids bonus room and they are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It was easy to set up. It has CD everything we need on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the TV looks with a the pictures and I just love how it has a little light at the bottom of it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing offer i’m happy about my television purchase is outside on the porch very in expensive I hope it lasts so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value tv. We purchased this to go in an exercise room. works perfect for that use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    68

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very satisfaction w this purchased...and reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV and speakers for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV and speakers for the price. Images are clear . Only issue is remote response time is a little slow

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the picture solid tv. Not too bright little darker which I prefer

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with it so far. The Google TV interface is pretty good. For the price, it's a good size and the features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Decent quality pic and controls. Good financing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear bright screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned for about a month now and have been very happy with. Clear picture. Good sound. No issues. Would buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst TV and Even Worse Customer Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awful. It’s laggy, it’s slow. Attempted to get a replacement and all they did was update my TV, which did nothing. Even if you have a year to get a replacement you WILL NOT end up getting one. Sucks that a Geek Squad member recommended it to me in the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. Screen is clear and remote functions are easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Superbowl watcher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price. Bought to watch Superbowl. The deal on it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for a great price! The quality of the picture is better than I thought it would, very efficient smart device as well.

    I would recommend this to a friend