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Customer Ratings & Reviews

Your price for this item is $239.99
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Customer reviews

Rating 4.4 out of 5 stars with 717 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 4-Series LED 4K UHD Smart Google TV for its exceptional picture quality, affordable price, and user-friendly interface. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the convenience and accessibility of the Google TV platform. However, some users have expressed concerns about the limited viewing angles and occasional software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 717 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Maybe mine is a lemon? The sound is terrible!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was gorgeous. It takes forever to set it up because Google TV is sort of invasive and you have to download apps, log in, do an update, etc. It was a terrible process setting it up, but I was happy once it was done until I noticed today that the sound is horrible and tinny. Like an echo chamber or something. I fitzed around with the sound and no setting fixed it. I tried different inputs and sources. All terrible. I didn't notice for Super Bowl, but it's really disappointing, having moved the old tv and invested so much time into something that has to go back. If I have to buy an $80 sound bar, I can just buy the Toshiba. I haven't seen a ton of sound complaints, so maybe mine is a one-off.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Technomom,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. TV covers all of my expectations including good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Magnificent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price and the picture. I liked the way it looked. I would refer Best Buy to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good TV for $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. Just purchased so I dont know longevity yet but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Pixel screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 0ne year and 3 days it has totally pixelated screen only has a one year warranty. This had great picture until now

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AndreaN,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV love it. It all that we needed!! It was delivered on time as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL A Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new TV. Light enough to move myself and sharpest image I've ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Happy Birthday MA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves her new TV, First time experiencing Google TV and it was a great decision

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and the price was good. I would recommend buying this television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my TV the picture is amazing I haven’t had any issues as of yet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, no complaints... We would buy this TV again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great, only issue is i have another tcl and that one uses peacock software/roku, this one uses google , i bought the tv for my mom who is 82 and the learning curve is rough. So her bedroom tv is roku and her new tv is google based

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price; quality picture, sound and easy set up programming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes the tv is nice. Its got different lighting you can change for picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it TCL has one of the best quality picture I have ever seen for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Great picture quality. Could not be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great for a 55"! Sharp picture, and its cool its a Google compatible tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV The New Wave, TCL Is Trusted!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been Using Roku TV Since 2012. When TCL Started Making Roku TV My Life Changed For Sure. 10 Years After That First Roku And Google Assistant Seems To Be More Useful Than Siri...Having That In A TV Must Be Clutch...With The New Google TV Service And OS...I Have Still Have TCL A Brand I Trust, With The Modern Features From Google Assistant.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Television

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at the beginning but after 6 months the picture changed....Sadly it was a gift to my parents...My brother had to buy them a new one..Didn't take pictures cuz though it wasn't needed.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi OlgaG,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    There is a reason why the call it Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful value, and great TV. The man who installed was helpful on how to use it.

    I would recommend this to a friend