Customer Ratings & Reviews
- Model:
- 55S446
- |
- SKU:
- 6470247
Customer reviews
Rating 4.4 out of 5 stars with 717 reviews
(717 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 55" Class 4-Series LED 4K UHD Smart Google TV for its exceptional picture quality, affordable price, and user-friendly interface. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the convenience and accessibility of the Google TV platform. However, some users have expressed concerns about the limited viewing angles and occasional software issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
55” Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL 55" Class 4-Series LED 4K UHD Smart Google TV has been nothing short of amazing!! We purchased all new smart TV’s from Best Buy for all rooms in our house and cut the cable. We are extremely happy. Thanks again, Best Buy!!
I would recommend this to a friendRated 4 out of 5 stars
Can’t beat that sale price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, especially after getting it on sale. Was a gift for a well deserving family, and they seem to love it! Tv sound could use some improvement but I don’t hear anyone complaining….
I would recommend this to a friendRated 1 out of 5 stars
Worked Great for 24 months.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in 2022 exactly 2 years later, it refuses to boot up. Until the TV stopped working, it was a good TV though. I called TCL for support and learned that the warrenty is only 1 year. Now I'm having to trash the TV. $350 for a tv that lasted only lasted 24 months, not a good deal.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MohammadU,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
NOT EASY TO SET UP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice TV. Way to involved to set-up. Google is a pain. The picture quality is excellent. I don't like Google. I am returning it for a TCL 55" ROKU. I would recommend this TV for someone who uses all Google products. We use the bare minimum of Google products. Returned a Google Home. We have no choice to use Google products on our phones.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Charliesframe,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance with any of our other products, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome. Works well. However, it should have been delivered but the delivery driver never showed up nor called. I ended up picking it up myself. Not a very satisfied customer.
I would recommend this to a friendRated 4 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for what we bought it for but wish it was a bit easier of explaining the instructions, on how to set up. But other than that great tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Zack5109,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:App functionality
Rated 3 out of 5 stars
Cheap tv good deal.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good bargain TV, but the auto setup didn't work correctly. User interface still needs work.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nano,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience concerning the setup process. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL Google TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a TV for my new place. Picked this up and it's not really a good option. Viewing the TV at an angle that's not directly in front of it is horrible and casting connection is poor.
No, I would not recommend this to a friendRated 3 out of 5 stars
Won't process Dolby audio but still decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV. Has a few glitches. It won't process Dolby audio. I thought it was a defect so I exchanged the TV but the new one won't do Dolby audio either. TCL wanted to replace the main board with an identical board. Since both TV's had the same issue I dont think the board is the problem. So maybe a future software/firmware update will resolve the audio issue. If you don't mind strictly PCM stereo audio then no problem.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Fine television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fine television. Bought it for work to have GPS up at all times in the command center. Pairs to Chrome easily. Perfect for what we use it for.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a wonderful experience buying a 55" tv. No hassle purchase, friendly service tech. I was taken care of from entry door, cashier, exit door and car door.
I would recommend this to a friendRated 4 out of 5 stars
Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV does what it’s expected to do. The software tends to run a little slow but not unmanageably so
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Must buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality!!! My kid dont sit so close to the tv any more. A must buy;
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great value for price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Sound is a bit off, but acceptable. Again, good quality for price.
I would recommend this to a friendRated 5 out of 5 stars
Television purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Salemen was nice an lady who check me out was awesome an person who took Television to truck was very courteous I'll be shopping there again in the near future
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Decent picture and sound. I definitely recommend this product if you're on a budget.
I would recommend this to a friendRated 2 out of 5 stars
Audio issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get the audio and video to sink up! They are off by about a second!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Phillip,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
So far, so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this tv about a month, bur everything has been good. Good price and easy set up.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my 86 year old MIL. Simple easy to use. Many more features then she will ever use or figure out. Lol. She is very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price & quality. Purchased for my kids room & it’s a plus to have a voice remote that they can control. Google set up was a little long but overall good pick.
I would recommend this to a friend