Customer Ratings & Reviews
- Model:
- 55S446
- |
- SKU:
- 6470247
Customer reviews
Rating 4.4 out of 5 stars with 717 reviews
(717 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 55" Class 4-Series LED 4K UHD Smart Google TV for its exceptional picture quality, affordable price, and user-friendly interface. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the convenience and accessibility of the Google TV platform. However, some users have expressed concerns about the limited viewing angles and occasional software issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Decent for price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android TV is a bit unresponsive. Beyond that, decent quality for price. Backlight is splotchy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bikit,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor Picture/color quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is very much trash. Amazon tv is better . You
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EmaniSmith,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
dkdkdkkc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the visuals are great but the audio is horrible for some reason. my phone has better quality
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi human,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience with the audio on your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad sound quality and a very bad remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Display is good. Google software is okay. Coming to the downside of the TV, the sound quality is really really bad. I have never had a TV with the sound quality this poor. But considering the cost of the TV, some sacrifices are to be expected. But I don't know if if something's wrong with the TV or the remote, but the remote is very unresponsive when not used for more than half an hour. Every time it freezes and the only way to make it work is to remove the batteries and insert them again. This is a very big pain to go through every day. I don't know if it's only my device or some universal issue. The issue with the remote started from the 3rd day of the purchase. I don't know if I should contact best buy or the TCL company.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Akhil,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine mnkjiih;iuh'ih jhih'oih ;iuhuuig;iug;iu
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi mpikuhiug,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Nice tv but size wasn't correct for my order.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Box says it is 55 inches yet it measures 50 inches across. Customer service said they measure diagonal for inches not left to right. I've purchased over 20 TVs in my years and never had this issue. Not sure what to say about it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi christils1,
Thank you for taking the time to provide your feedback. Per industry standards, TV screens are measured diagonally. This TV has a diagonal measurement of 55 inches, while the overall width of the TV is 48.7 inches. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
So So
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google operating system could use some work…..
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chad,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Buy something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know how technology keeps moving backwards. I know this is a budget tv and there has to be compromises. I just wish these were in picture quality or sound. Instead, tcl choose to provide much too weak of a processor. Every single input has a massive delay. This problem is compounded by having only a 50/50 chance that the input actually gets accepted. Additionally, google tv apps are just awful. Disney+ will literally never play a video. Hulu takes ages to load anything. But this may be a symptom of the tv’s weak processor.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Color, Google tv, Picture quality
Rated 4 out of 5 stars
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price point. Very crisp 4K LED screen. Colors are vibrant. Speakers could be better but what do you expect for $300? Love the Google TV integration. Being able to see my photos on such a big screen during the ambient screen saver is awesome.
I would recommend this to a friend Rated 2 out of 5 stars
Sound Is crap - like in a tunnel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fine. Sound is bad. Gave it to my son for his 21st bdday. He just set it up and sounds horrible. Most people said sound is good, so is something just wrong with mine??
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Melissa,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are experiencing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't get your hopes up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Figured with it being late into 2022 and tech getting better, I'd upgrade from the TCL Roku TV so i can use the cast features and other google features. So I bought 2 of them. 1 worked great with no issues, the second one has issues after doing the required system update. Tv is now barely responsive, wont connect to wifi(router is 10' away), and I cant access the settings to try factory resetting without the menu locking up. Will be returning this weekend for a different brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Blahhdet,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Geez, wish I could get rid of this thing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps run poorly on this TV. Philo won't run at all, always giving an error. Paramount TV buffers and then will fail. If I use these apps on my attached Roku device, no issues at all. The TV has a pathetic processor. And don't get me started on the poor wifi on this thing, and I have a 500mb fiber optic connection and a router about 10 feet away from the TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tone,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is bad. Tv is slow sometimes. I love the google tv features. Having most of what I watch pop on Home Screen is nice.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Charlie4,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has trouble staying connected to wifi, I’ll watch Netflix and it’ll keep saying disconnected from internet and then connected to internet, it gets annoying quick. A little lag in the menu and switching between input, would not recommend to anyone
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AngelaB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tcl tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not good. I returned this item. Bought new tv from store
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV three months ago and it is already malfunctioning. The screen will go black while in use— you can hear sound but no picture. Sometimes the picture will return after 3-5 mins, sometimes it stays off for good. It’s to the point where the TV isn’t even usable, the screen goes out moments after the TV turns on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MadHatter,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 2 out of 5 stars
TCL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a starter TV. The sound quality was fair and the picture quality was very poor.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Charles.
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a great picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Pay peanuts, Get peanuts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these for a coworking space. Both are dull in color, and sluggish to load when switching between one preset to another. NOTE: The sluggishness is not related to the internet, but rather, the Google TV code itself.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi raynino,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Noooooo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy. It’s not the size it says. It’s smaller. I asked for a 55inch. It’s 54 inches. I can’t get my Spectrum streaming app on. I have to purchase a Roku or Fire stick. Which is an additional cost. I’m very very upset!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacqueM,
Thank you for taking the time to provide your feedback. This TV is a 55 inch TV and measures 55 inches diagonally from corner to corner. This TV has access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
ok budget tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK picture, google TV?? Not sure thats a good thing.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support