Customer Ratings & Reviews
- Model:
- 55S425
- |
- SKU:
- 6319333
Customer reviews
Rating 4.6 out of 5 stars with 2904 reviews
(2,904 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and easy setup of the 55" Class 4 Series LED 4K UHD Smart Roku TV. Many customers are pleased with the Roku feature as well. On the downside, some customers have experienced issues with the remote control, short lifespan, screen issues, durability, and warranty.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Little hiccup but overall great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got it and hooked up my PS4 for the first 3 days I was having issues with the audio, but then magically it fixed itself and I havent had a single issue since then. I've had it for just over a month now.
I would recommend this to a friendRated 5 out of 5 stars
Great affordable tv.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The roku software sometimes gives a small amount of trouble but overall the TV is top-notch for the price. Colors are fairly accurate, decent response time, didn't have to mess with a single setting. 9/10 would recommend.
I would recommend this to a friendRated 4 out of 5 stars
This was a replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased same TV in October 2018 and purchased Geek Squad protection for 24 months. That one stopped showing picture at 20 months apparently the LED’s went out. So glad we purchased extended warranty This one is a newer model And no problems so far.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent I bought it for our kids game room and they’ve absolutely loved it I’ve had no problem with it since I purchased it and it still working perfectly it’s up great TV at a great price
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't the top shelf TV from the brand name, but for the price fantastic. Not that my 80yo Mom would know the difference. She loves it, it's the biggest TV she's ever owned or watched. Fairly easy to navigate once set up.
I would recommend this to a friendRated 5 out of 5 stars
Great inexpensive TV!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my outdoor patio and LOVE it! It’s compatible with Comcast, so I can stream my cable out there as well. Sound is decent, but I added speakers for a bigger sound.
I would recommend this to a friendRated 5 out of 5 stars
Always love TCL.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're are many options and apps available with this brand. it's inexpensive and I use it for gaming. you can choose resolution or frame rate. if course you can tweak individual things but the presets are pretty good.
I would recommend this to a friendRated 5 out of 5 stars
Great value for entry level smart TVs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first smart TV and it's great. The ROKU is easy to use to access Netflix, Prime, Disney+, etc. Other reviews say the picture quality is not the best but I can't tell the difference. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
great but remote buttons fade quickly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV. No cable no problem no issues. Great display I use it all the time still no problems. Only thing: the buttons on the remote had the arrows/"select"/etc buttons completely faded in 1.5 months.
I would recommend this to a friendRated 5 out of 5 stars
Seem Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these as Monitors for displaying news bulletins and it does just that. I haven't used them for anything else so I don't have much to say about them. They worked the first time and that's good.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Get the Series 5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 55 inch Series 4 ($299) and the 55 inch Series 5 ($399). The 4K picture quality is night and day! Do yourself a favor and spend the extra $100 and get the Series 5 TV. Thank me later.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kenny,
Thank you for taking the time to provide your feedback. There are plenty of options available on all of our 4K Roku TVs to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
It truly is a smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A senior citizen, I had to learn how to operate and/or reach all the different avenues for watching TV. It has been a challenge, but it seems to be falling in place. Another obstacle, not being totally computer literate. Never too old to learn!
I would recommend this to a friendRated 5 out of 5 stars
ok product with ok price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this to put it on guest room. I had hisense 55’ already but wanted to try different brand this time. they are almost same, sound, screen quality, etc. Don’t expect too much, n you will be super satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Very good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can now see tennis ball when watching 15' away :-) TCL customer service helpful in setting up the TV to go directly to cable upon powering up. Excellent image quality.
I would recommend this to a friendRated 5 out of 5 stars
Does exactly what the salesman said, great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a TV that would mirror my tablet. I asked the salesman which TV's did it he showed me everything I needed. I am very happy so far so good! The tcl ruku TV really is what you expect when somebody says " smart tv "
I would recommend this to a friendRated 5 out of 5 stars
Great TV, but pickup process was HORRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is wonderful, the “curbside pickup” process was horrible and resulted in my boyfriend’s birthday presents (this TV and something else I picked up in the same order) to be late. I will not order again.
No, I would not recommend this to a friendRated 5 out of 5 stars
GREAT TV REPLACEMENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV in our office finally died. We had a waiting room full of patient with no TV. Best buy had this 55 in TV in stock with a great price and easy to install. The TV was back up and on with in the hour. Problem solved
I would recommend this to a friend- Cons mentioned:Bluetooth
Rated 3 out of 5 stars
Average Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Good TV for it's price, but the TV has a tendency of disconnecting from the internet whenever you turn it off, and you have to reconnect to Wifi each time you turn it back on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Pato,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV staying connected to the Internet. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love this tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing tv! I wish it communicated with my cable box so I only had to use 1 remote but the codes didn’t work. It’s such a small issue that I don’t mind at all because this is a great tv!
I would recommend this to a friendRated 5 out of 5 stars
Love this TV but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I love TCL. Only thing is that you can't do AirPlay with your MacBook because it's an older version. (I have a later TCL where you can do Airplay). Other than that, its awesome.
I would recommend this to a friend








