Customer Ratings & Reviews
- Model:
- 55S425
- |
- SKU:
- 6319333
Customer reviews
Rating 4.6 out of 5 stars with 2904 reviews
(2,904 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and easy setup of the 55" Class 4 Series LED 4K UHD Smart Roku TV. Many customers are pleased with the Roku feature as well. On the downside, some customers have experienced issues with the remote control, short lifespan, screen issues, durability, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Looks great. Sounds great when it works. The only issue that occurs with mine is the sound occasionally not working on startup, resulting in needing a restart.
I would recommend this to a friend Rated 5 out of 5 stars
Good picture and great software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded from a 1080p tv and the video quality on this is notably better. The software is good and it's nice to not have to use a second piece of hardware to access things like Netflix and Hulu
I would recommend this to a friendRated 5 out of 5 stars
Good TV for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the television. It was damaged and worked right out the box. I picked it up curbside and your employees were prompt & friendly.I have been a loyal customer of Best Buy...and will return.
I would recommend this to a friendRated 5 out of 5 stars
Great Cheap TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love TCL and their TVs. I bought a 32” a while ago and wanted to upgrade to a bigger size. Not disappointed! It wasn’t expensive and it’s so much bigger than I anticipated. Great tv!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love tcl tvs! I bought this same tv in 2018 and it's going strong. When my mom needed an upgrade this is what I bought her. Waiting for the 75in to drop and grab that one for my upgrade!
I would recommend this to a friendRated 5 out of 5 stars
Excellent TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we got this TV to replace a faulty Insignia Fire TV. It works amazing. We have had 0 issues with it and the Roku interface is a million times better than the Fire TV. Highly recommend this TV!
I would recommend this to a friendRated 5 out of 5 stars
Great TV for Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV at a great price of $299. Would recommend this TV to anyone wanting a 55" smart TV without breaking the bank. The picture quality could be better but its definitely not bad.
I would recommend this to a friendRated 4 out of 5 stars
A good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV doesn't work the same as the one it replaced; I have to keep plugging in my headphones when I want to use them. So I'm thinking something is going to break if I keep plugging-in and unplugging my headphones. Not Good!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product! Bought I new, have had no issues. Looks very modern, sleek and just overall outstanding. Performance is beyond my expectations!
I would recommend this to a friendRated 5 out of 5 stars
Great for my room
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has been perfect for my room. I can lay across the room and be able to play xbox and still see every detail just fine and movies are immersive with the giant display.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding tv with everything I need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Benjamin Abert help me with my transaction. Super professional and made me feel comfortable with my purchase. It’s knowledgeable staff like this that keeps me coming back to Best Buy
I would recommend this to a friendRated 4 out of 5 stars
Great TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OS is pretty customizable and I like how responsive it is. The picture adjustments are not the best but the preset is looking pretty good. Black levels are the biggest drawback but still looks great for the money.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for 3 years now hung up on my wall I haven’t had any issue with it and It’s taken several hits LOL
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted a smart TV for sometime now. I decided to purchase the TCL Roku TV. I was glad I did. I already had a fire stick so now I have the best of both worlds.
I would recommend this to a friendRated 4 out of 5 stars
Satisfied buyer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for the price. However, the voices in movies sometimes difficult to hear. Not a a problem when watching anything else. Guess I will have to invest in a sound bar. I would recommend buying this tv.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good bedroom tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy but a solid TV so far (one month). The built in Roku interface makes it very easy to use with streaming services which is how we consume content.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for 2 years now and it has been the best t.v. i have ever purchased. I love all the functions that it has.Also that it's a smart TV.
I would recommend this to a friendRated 5 out of 5 stars
Great TV at affordable cost
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with a decent remote, hope the next serries after improve on the design of the remote and allow the users to change the buttons. Who needs a button for ESPN???
I would recommend this to a friendRated 5 out of 5 stars
Great picture, easy use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it new Roku tv. We love watching movies and playing games together. Still trying to figure out how to screen cast with a Google pixel 3, but other than that it has been an awesome tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I bought worked fine but went out after only 2 years will try this last one but it has a great picture and works fine hope this one lasts PRICE IS WELL WORTH IT !
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rudy,
Thank you for taking the time to provide your feedback. We're sorry to hear about your initial experience. However, we're thrilled to hear that you are currently enjoying another one of our amazing TVs! If you need any assistance in the future, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support








