Customer Ratings & Reviews
- Model:
- 55S425
- |
- SKU:
- 6319333
Customer reviews
Rating 4.6 out of 5 stars with 2904 reviews
(2,904 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and easy setup of the 55" Class 4 Series LED 4K UHD Smart Roku TV. Many customers are pleased with the Roku feature as well. On the downside, some customers have experienced issues with the remote control, short lifespan, screen issues, durability, and warranty.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Printer was giving printing errors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Professional, The printer was damaged in moving to Texas and it is not repairable at this time. I suspected this to be the problem and it was good to get a second opinion.
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this TV. I have had a few instances of glitch behavior with the roku system, but overall it behaves very well and works like a typical roku. For the price point and the size, I think it is a good TV.
I would recommend this to a friendRated 5 out of 5 stars
GREAT TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! I like that I don't need that firestick for this tv. It's all there from hbo, netflix and more. You also have the options to set up your game console, soundbar and more.
I would recommend this to a friendRated 5 out of 5 stars
We bought 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good one was damaged when we first plugged it in out of the box. Best buy just exhanged it for a second one so both are working. Small remote easy to point backwards at the tv.
I would recommend this to a friendRated 5 out of 5 stars
A great 55” TV!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV! My brother-in-law highly recommended this brand. It was purchased for my 79 year old Dad. It is very user friendly. The set up was easy and the picture quality is great.
I would recommend this to a friendRated 5 out of 5 stars
highly recommendation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it before the quarantine last year, and it is one of the most amazing products I bought for the lockdown at home. I enjoyed binging videos on the couch.
I would recommend this to a friendRated 5 out of 5 stars
Super tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money. Highly recommended. I picked it up curbside brought it home and the screen was shattered. I got a refund and bought another one and it is fantastic TV
I would recommend this to a friendRated 5 out of 5 stars
Great picture for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, no issues after 6 months. Love that it has ROKU and enough HDMI ports for me. Huge bonus that it has an ethernet port so I can wire it instead of using wireless.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old TV went belly up and got this one because it was a good price and it was bigger than my original. The 4K is awesome! I now make sure I stream everything in 4K now!
I would recommend this to a friendRated 3 out of 5 stars
Good tv for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My con with this TV would be the quality of the picture ,I switched from a 1080 p TV to this 4K thinking my picture would be higher in quality (And for the built in ROKU) but seems about the same to me ,I know 4K is a little out dated with electronics changing so much in short periods of time but I still would think the picture would be somewhat better.That’s whyI gave it a three star review. It may be a better picture with blue ray or 4 K disc I can’t comment towards that I do not own any.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mekong,
Thank you for taking the time to provide your feedback. Image quality is often influenced by signal strength of what you are watching. When streaming, you would want to check your WiFi signal strength. For this TV, you would want to make sure that you have a minimum of 25.0 Megabits per second when streaming 4K content. When viewing over the air antenna content, you may need to adjust your antenna placement to get better reception. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Screen
Rated 2 out of 5 stars
Don't Recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over a year. Had dead pixels and screen just went black. Literally happened about a week after our 1 year warranty expired and we couldn't get it replaced. Of course I know technically it was over a year but being it was only 6 days past I was hoping TCL could help out and replace it or fix it but nope. Won't be buying TCL again
No, I would not recommend this to a friend Rated 5 out of 5 stars
New TV for den
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a smaller TV like this one and was very pleased so when it was time for another TV I already one in mind. Always happy with the best buys customer service and products!
I would recommend this to a friendRated 5 out of 5 stars
Was great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At soon we enter the store, someone greeted us asking if we need any help. We look around first but always Dione was close enough to ask if we needed any help. Great customer service.
I would recommend this to a friendRated 5 out of 5 stars
So far so good, great value!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a big Roku person for some time, so it made sense for me to go with a Roku TV for my latest upgrade. Perfect for cutting the cable and going all in on streaming.
I would recommend this to a friendRated 5 out of 5 stars
You this gotta be a 5 star
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thank GOD for TCL TVs. I hope they start making outher appliances like fridges, stove, microwave. For me, TCL TVs are the best, hands down. They meet all my TV wants.
I would recommend this to a friendRated 5 out of 5 stars
Nice size TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Roku system and chose the TV set to be compatoble with another that i already had. I am very satisfied with streaming TV. Never go back to cable and satellite.
I would recommend this to a friendRated 5 out of 5 stars
Roku tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv, i will always trust buying from best buy in salem. The staff are friendly and very efficient, not to mention the prices and sales are always affordable
I would recommend this to a friendRated 5 out of 5 stars
The only thing I dont like about it is start up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always give you three selections instead of know n.v you w as not tv on the screen then you should have to choice of switching to other choices. But that's just my opinion.
I would recommend this to a friendRated 3 out of 5 stars
Good Budget but....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's s good TV. If you mainly watch TV or movies it will serve you will. If play fast paced video games maybe look elsewhere. There tends be a lot of motion blurring that you can't turn off. It isn't a huge deal breaker. More annoying than anything. The only bad thing is I've only have had the TV mounted for a couple days and it already has a couple dead pixels with a thin blue line going across the screen. If you get one with no defects, you'll probably love it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Michael,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away. Additionally, when using this TV with a gaming console, you may want to check to ensure that you are utilize the "Game mode" settings as well as setting your HDMI to 2.0.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Outstanding!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding TV with all the latest feathers. A pleasure to sit down with the grand children and watch!!
I would recommend this to a friend








