Customer Ratings & Reviews
- Model:
- 55S425
- |
- SKU:
- 6319333
Customer reviews
Rating 4.6 out of 5 stars with 2903 reviews
(2,903 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and easy setup of the 55" Class 4 Series LED 4K UHD Smart Roku TV. Many customers are pleased with the Roku feature as well. On the downside, some customers have experienced issues with the remote control, short lifespan, screen issues, durability, and warranty.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. A clear picture, simple navigation, and a great price.
I would recommend this to a friend- Cons mentioned:Screen
Rated 2 out of 5 stars
DONT BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO GOOD! i went in to store looking for a tcl roku tv which i found asap. after owning tv for only 6 weeks.. screen went in to a scramble and no longer worked. 6 weeks??!! returned and purchased an LG
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Great Platform.. Awful TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roku TV looks great asthetically and the roku operating system is quick and snappy, and thats where the good things end. The panel is so dull and has extremely low brightness. There is no pop with regular or HDR content. Tried to watch Avengers Infinity war and it was almost unwatchable. Everything looks grey. This is with the dynamic setting enabled as movie and standard modes are just too dark to enjoy. Yes I tinkered with the brightness and color to no avail. You can only change picture settings when viewing a movie or program which is silly. These options will not appear with the menu button unless you're in an app and playing a program or movie. TV is light years away away from my Vizio E series LCD non-4k and non-smart TV from 2016 which it was meant to replace. I returned this immediately and purchased a 65" Samsung Q70T and added a roku ultra which I am super delighted with!. DO NOT PURCHASE THIS SET!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for what you pay. Quite happy with this purchase overall!
I would recommend this to a friendRated 4 out of 5 stars
Overall, this TV is a great deal for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it four stars because the picture is not as good as you could get with an OLED TV.
I would recommend this to a friendRated 5 out of 5 stars
Excellent tv for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No issues. Like the remote features. I recommend
I would recommend this to a friendRated 5 out of 5 stars
Tv purchase/ great sales service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/28/20 your sales rep did a great job, set up everything needed
I would recommend this to a friendRated 5 out of 5 stars
Great Tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 Roku TVs and they are awesome. Would always recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the built in Roku. Quality of the screen is very good! Great deal
I would recommend this to a friendRated 5 out of 5 stars
Great tv for my kids living room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I purchased this tv. It has been great. We all love it so much
I would recommend this to a friendRated 5 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but too small. Returned it for the same one but larger
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. this help to have fun with my family. thanks
I would recommend this to a friendRated 4 out of 5 stars
Best 4k TV value with Roku Interface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4k value for the budget with the integrated Roku interface.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size tv for my man cave. It has all the smart features i need
I would recommend this to a friendRated 5 out of 5 stars
GREAT TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 4 out of 5 stars
Okay TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a 4K tv but not the best 4K I’ve seen. Kind of depends on what you are watching.
I would recommend this to a friendRated 5 out of 5 stars
Great picture and sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it getting ready to buy another one soon
I would recommend this to a friendRated 5 out of 5 stars
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get out of box Easy to set-up Very nice picture and good sound
I would recommend this to a friendRated 5 out of 5 stars
Fire tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deadass boy i do not regret coppin this. I am sincerely impressed.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Best cheap tv out there.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price. Great tv for the kids room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tabsndan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support