Customer Ratings & Reviews
- Model:
- 55S425
- |
- SKU:
- 6319333
Customer reviews
Rating 4.6 out of 5 stars with 2904 reviews
(2,904 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and easy setup of the 55" Class 4 Series LED 4K UHD Smart Roku TV. Many customers are pleased with the Roku feature as well. On the downside, some customers have experienced issues with the remote control, short lifespan, screen issues, durability, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Roku
Rated 4 out of 5 stars
Keeping it simple
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple Tv with a great picture. Roku was impressive,
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
For hubby's man cave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook up. Love the sharpness and clarity for xbox gaming.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Another great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TCL 43 in. TV about a year ago. My stepdaughters TV broke so I gave her my bedroom 32 in TV. I moved the 43 in. to the basement and bought this 55 in. for the living room. I love the ease of setup and all the great features I'm used to without having to use a Roku stick.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
What a great picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 36inch TV that was about 7 yrs old died, so I went to BB to replace it. Great deals on every TV, but I only needed one. Chose the Roku because it's a Roku. Was very surprised at the ease of setup and the picture. I have a 110 inch projected theater that I haven't used since I put this TV in. Get one.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a spare TV for the bonus room where we are only halfway watching it while doing other things. Picture quality is not critical but so far seems great, even though this specific model is 2 generations old. The user interface is wonderful and I prefer it to the WebOS I have as the main TV.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is the biggest TV I have ever had. It is super easy to use. I have only had it a month but have not had any issues with it. The only thing that I have a minor complaint about is the picture. I wish there were more options to set up the color and brightness. I is not as sharp as my old Samsung but you get what you can afford at the time.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Really can't beat the price for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. Very happy with the picture. I was concerned after reading spec reviews about with colors and deep blacks, etc. but I would never be able to tell the difference between this one and a more high end TV. Played Mario Kart on the switch on this thing and it was BEAUTIFUL!
I would recommend this to a friend - Pros mentioned:Ease of use, Roku
Rated 4 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent SmartTV capabilities, easy to navigate menus.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the awesome price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV as a replacement for a 32 inch. I was using an external Roku adapter on the last TV, so having one built in was great. The interface is easy to use and the picture is great. It was definitely worth $300!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg this tv has perfect quality and gets the job done. It looks larger than a 55 inch especially when you mount it. The picture quality is perfect and it’s a smart tv so I can stream shows ect...I was shocked since it wasn’t a known named brand like Sony or LG. Best tv ever !!!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great tv for a great price ! Wombo combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is simply amazing, especially for the quoted price. I assure you that there won't be any deals like this. It's been a month since we brought this cutie to home, simply loving it. I would recommend this to anyone who wants to enjoy various features in a good price. GO AHEAD ! ✅
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv I’ve ever owned!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This tv is absolutely amazing for the price. I mean sure it’s not the best tv you can possibly buy but it’s the best tv I’ve ever owned. The colors are great, movies are super detailed especially on my Apple TV 4K, games never looked better. You can’t go wrong with this tv at all.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value, and easy to set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, and easy to set up. It took just two hours from when I ordered it online, to curbside pickup, to home to hang it on the wall and to start watching TV again. This was great because the TV is the only way to keep the peace at home during the pandemic shelter in place.
I would recommend this to a friend - Cons mentioned:Screen
Rated 4 out of 5 stars
2/3 not so bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only brand tv that I have bought over the last few years. But this one tv unit has been plagued with trouble. Trouble keeping Wi-Fi connection now the screen has gone black. Hoping my Best Buy warranty is worth something after almost two years.
I would recommend this to a friend - Pros mentioned:Picture quality, RokuCons mentioned:Remote control
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this TV for almost 2 weeks. The picture was great! We love the having the Roku built in. The problem, the remote stopped working the day after we bought it, we should have returned it then. Instead, I contacted TCL, they instructed me to use the app on my phone or go through a series of testing which I had already done. At this point we are unsure if it was the remote or the TV since the app wasn't working properly either. They were suppose to send a new remote... after 10 days we still didn't have the new remote. We returned the TV and went to a different brand. Best Buy was great during this process!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi thommyc74,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We’re sorry to hear that our troubleshooting was unable to help resolve the issues you were experiencing, and we were not given the opportunity to help further. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Quality Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price! Easy to use! App friendly!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Buy This TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned because it was a strange brand I didn't know... and only $309. However I am so glad I bought this TV. It is perfect over our fireplace and with a nice soundbar it is excellent. Buy this and a sound bar to go with it and you will not be sorry! So glad we bought it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality with awesome picture and easy to use!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV at an even greater price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to watch. I wasn't familiar with this brand and did some research on reviews which were for the most part very favorable. After setting this up, which was extremely easy, found that the reviews were accurate. This is a quality TV at a price you cannot beat.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and add new apps. High sound quality
I would recommend this to a friend








