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Customer Ratings & Reviews

Your price for this item is $134.99
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The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 397 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the 55" Class 5-Series 4K UHD QLED Dolby Vision HDR Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly setup. Many users are impressed with the vibrant colors and lifelike images, while others appreciate the great value for the price. The easy setup process is also highlighted as a positive aspect. However, some customers have concerns about the screen occasionally cutting off, the lack of a remote control, and limited viewing angles. Additionally, a few users find the Roku interface to be slow and clunky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 397 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 55" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, great value! The quality is great, easy setup and perfect for gaming on my new xbox series X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty and good and has a descent feature set. 4 stars for speakers, I use a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Noticeable upgrade in both sound and picture from our old TCL. We use this tv in a large room with a lot of Natural light. There is minimal glare, and picture is viewable from multiple angles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Does what it's supposed to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tv that's in my office. Used for checking the news and creating a larger screen for zoom.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Stacy,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales tech was extremely helpful. I am most happy with the product and the price. I will continue to shop and refer family and friends to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good price to performance ratio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use TV mostly to watch news and documentary (broadcast off the air and streaming). It definitely exceeds my expectations, very good price to performance ratio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, I use it for Gaming on Xbox and watching Tv. The speakers are loud too so its fun to listen to music on it. Best TV ive ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love it. I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. Great size for a smaller room. Easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tcl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good had to return one due to a interference noise but so far two weeks later this one’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sales associate!!! My girlfriend and I really enjoyed the service and attention we received!! Respectfully Patrick

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice clear picture. Setup was a breeze. great sound. I thought I would need a soundbar, but the existing speakers are terrific by themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful tv for the price point. It has all the basic bells and whistles. I am happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good budget friendly purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and quality. Easy set up and ready to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price and for the kids to play video games on. Screen is bright and vibrant.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Has been amazing so far! Good quality for the price! Highly recommend for friend and family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, like the Roku system, picked up at store went fine

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Annoying buzzing noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good but after having this tv for 3 months it has an annoying buzzing noise coming from the back of the tv near the power cord. Gets worse when the picture get dark. Contacted TCL customer service and they said a service tech would come to fix the issue but never heard from a technician.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffL,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Great experience using multiple apps. Great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good TV, I think it could use more lumens, but overall not too bad.

    I would recommend this to a friend