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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,500 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the TV for 2 years now and have had no major issues. Pros: - Display quality is fantastic for the price - Google TV provides a huge app library that receives constant updates Cons: - UI can be confusing and sluggish at times - Built in speakers are pretty bad, but can easily be supplemented by a soundbar. Pretty typical for TVs in this price range. Overall this was a great deal for $200, and has held up great over two years. While the UI can occasionally be a bit sluggish, I haven't experienced any noticeable slow downs since I first bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Value

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as mid range Tv’s go the Tcl 5 series is the way to go! Great picture, good price, looks better than the 4 and 6 series.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    very good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a good resolution and the colors are very vivid. the sound is spectacular and the response to remote control is fast. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy TCL and thank me later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite tv as far as picture quality. I don’t like that you gave to sign into your Gmail account to use it. Picture quality top notch, sound, great too. I have LG, Toshiba, Samsung and Insignia to compare to. I’ll buy TCL in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quick setting Display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical when my boyfriend did all of his research and chose this tv as our next addition. I hate any roku, firestick type items. I was very surprised by the google feature though. Since it is google it has our google accounts when you turn it on and you select who is watching and it saves all of your info to your account as well as custom suggestions. It is easy to use and the picture quality is great. We really like some of the easy access features on the quick setting display like the screen dimming (bc it is in our bedroom) and the access to the sleep timer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    The best on a budget

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL does it again. This thing has amazing picture quality and the blacks are quite good for not being OLED. Crazy brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    An impressive television for 199.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV during black friday for my bedroom for 199$. For that monster price its an absolute steal. The picture quality is really impressive for a TV that costs so less. The software is kinda sluggish for which I gave it 4 stars and not 5. The sound is pretty good with decent bass and crisp low notes. This TV is HDR10 certified which makes Netflix shows a pleasure to watch (obviously the ones that support it). The setup was simple and the TV has 3 HDMI ports, a headphone jack for the audio geeks and the build quality is amazing for a 199$ television. I'm not sure though if I'd buy it for its full price of 429$. Except for the kinda sluggish software (which I can manage especially cause of the price) I'm super impressed and I'd definitely recommend it to someone looking for a massive television that's 4k qled, supports HDR 10 and has decent viewing angles too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv for price point.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really surprised with this tv! It has a great picture. Works well with my Xbox, and was easy to set up with my sound bar. Nice tv for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth it better then Samsung!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV prefer this over Samsung currently the picture quality amazing completely in love with it and sound all great. Now the only issue I have currently is some glitching where the tv exits me from apps. I am working with warranty so we will see what they say and update this review.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Google tv
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very good budget tv for $400 with good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good tv for the price of $400, the google tv is a fresh new interface for the old android. some calibrations were needed after setup, plays good audio and was needed to be updated. good color and blacks, plays content well. only con for me is the remote control, was not made well, the battery case doesnt close for me, came damaged i suspect.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LG13,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. We look forward to working with you!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great price, clunky UI

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price for getting it under $300. UI still needs some work to this day, updates don't seem to help it lag less at all. Do yourself a favor and buy a fire stick to replace the smart features, otherwise a great TV for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First "big" TV I have ever purchased, and I was not disappointed! Great color, sound, and ease of use!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DeniseH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture. So crystal clear. Almost 3D. Easy setup. So happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    $200 dollars!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to write my review in November 18, 2022. My brother bought it for $200 great deal! TCL qled looked nice!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Superb 4k TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Its great value for the TV. No issue at all. Better to buy this TV then high brands.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV to Use as a PC Monitor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV with it's main purpose being a monitor for my PC and it has excelled at that. I will admit that I can't seem to get HDR content to look right on this TV but I don't know if that is a problem with the TV or just Windows 11's handling of HDR signals to the TV. Overall I've always been impressed with TCL TVs they are IMO always a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Slow program/slow 4K movies/blurred screen.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this TV in my house for 1 year. So far the sound and picture quality is great. I am only worried about the screen, which is sometimes blurred, and I have to take out the cable and plugin again. This happened within the first three months, and now it's happening every month. The other problem happens when I play heavy apps like HBO Max or Disney 4K movies. It often hangs or freezes the screen in the buffering stage. I discussed this with my internet provider and they guaranteed to provide 150+ Mbps. I double-checked the speed, and that's not the issue. It's about the TV android/program system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome Black Friday purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Black Friday doorbuster last year. It’s a great entry level tv, especially for what I paid for it… off axis viewing isn’t great, but overall it has nice picture, is very bright, and I’m happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great image - love the QLED from TCL

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv since December 2022. 8 months of usage and had the chance to view it next to an older TCL tv that is not QLED and this blows away the picture. The images are bright and reds are true reds. Very happy and wish I could find a deal on a 75" TCL QLED for the bargain I got on this one. Under $250 with extended warranty. I use a sound bar and could not imagine not...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters tv great tv and great price it makes for a good bedroom tv

    I would recommend this to a friend