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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL Google TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally speaking the tv is okay. Great sound quality and great picture. However, descriptive audio starts every time some apps are opened no matter how often you turn it off. The tv also randomly stops/ freezes and must be unplugged in order to get it working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture,nice apps ,ease of use Most shows are like people are in the room with you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice TV…Bad Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got this tv it is an excellent value. The problem I noticed was it would restart by itself at random times. Went online to troubleshoot but nothing seemed to work. Finally disconnected wifi and ran an Ethernet cable. TV never screwed up again. Must have a lousy adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv an its functionality. The only flaw i would say it has is, you cant apple screen play from the wifi. You would have to get an adapter for your phone an hook it up through hdmi if youd like to do that instead. The speakers also are ok. For me i would rather just get a sound bar . Its all personal preference. Other than those quality of life things i feel this was a great ourchase

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. The smart interface is simple and helpful. Brightness and color work well for me. Only thing I notice that isn't great is the off angle viewing, but it's a cheaper TV, so I didn't expect much more than that. I don't use the built in sound, but it seems ok.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    TCL is garbage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, crap software and very glitchy after 1.5 years. I was skeptical when purchasing this because I’ve never had a great experience with TCL (they’re always in hotels and air bnbs). But it was cheap so I purchased this. From the start it was a bit glitchy but I dealt with it. Fast forward 1.5 years and my tv is almost unusable. I’d never recommend to anyone and will never purchase a TCL again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV for the price when on sale

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $199 and it was a game changer for me. Coming from a 2017 TCL 4 series, this TV is like going from a TN panel monitor to a IPS for the first time. The multi array backlighting through mini LED makes the color/brightness even. I have bad vision so this TV is so bright compared to my old TV. Double the contrast as my old one and this one supports Dolby Vision.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    5 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, for the Black Friday price for a bedroom tv I can’t complain. Viewing angles are about the worst I’ve seen out of any tv colors are a tad off but brightness is good motion is great for 60hz panel. So far so good but wouldn’t pay full price no issues this far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Outstanding Overall with Fixable Annoyances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Excellent picture and features - Fantastic overall value - Great gaming features - Google TV is a really good service Cons: - Setup takes well over 30 minutes - Everything but the screen turns on with Quick Start (which is on by default). Turning Quick Start off means TV takes good 10-15 seconds to boot up every time you turn it on. HOPEFULLY THIS IS FIXED IN A FUTURE UPDATE. - Speakers are bad quality

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi westmeadow,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price with a lot of features. Picture is sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV but OS is slow.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was a great sale but the OS or UI leaves something to be desired. It is super slow and freezes often. Other than that the picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TCL TV in Black Friday 2022. It has worked awesome and had many family movie night. Picture quality is better than other TV's I have seen in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    BJ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV. The picture quality is good. My only complaint is there's no permanent way to disable audio (AD) description for certain shows. It's annoying to have to disable AD for each episode.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense TV 55 QLED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A baby came home and broke our regular use TV and we had to replace in a Jiffy so we got this TV right away with a sales man help, we got a great deal on it and the features it offers for the price is great. Sound is Dolby ATS, Dolby vision— and works so well since last couple years with a daily use for hours

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and size is good but the image started to get lines in different places that would move. I would give it a much lower rating but the warranty process was pretty smooth and they sent me a new one for free.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality but google os is absolutely terrible

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, got it on sale for $200 and its well worth the money. Only issue is its just a tad bit laggy at times but catches back up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable 4k tv and this is what I bought. I've really impressed with it so far. It has a very good picture. The only thing that I is kinda mediocre is the speakers. But overall I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Very good TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good TV, especially for the price that I bought it at. Very good with colors, but there is some banding in the contrast that can be seen, especially with dark scenes. Bright scenes show everything that this TV is capable of.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for two hundred dollars Black Friday. Great TV for the price

    I would recommend this to a friend