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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,500 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. easy set up. very nice pictures. good bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing for the price, good picture, nice colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome television for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a bigger television for our bedroom. I am so pleased with this purchase. Crystal clear picture with beautiful sound. Perfect fit for the wall in our bedroom. No more squinting to watch TV. I thought that we would have to spend more money to get such a good quality TV but boy was I wrong. This is a good buy for the money and I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for a good price. Colors are great and gets bright. The UI is a bit clunky but you can always pair it with a Chrome cast system

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv quality for the price. Great sound and add on options

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Price and Picture

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Processor seems a little slow when browsing but it's sufficient. For the Price, I would Buy it again. Has lots of free apps and Channels. If using a firestick or other device this TV is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL 55in tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv the picture is really nice and the color is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture on this tv the QLED is really nice .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy really affordable and good qualty for an ebtry level tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, minor issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well with stunning quality. Unfortunately, took a star off because we noticed that Hulu has a de-sync with the sound/picture. Other than that, it’s a great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Inexpensive yet great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $200 for this TV when there was a deal. The TV has been working for two and a half years. No issues. Paired with a bluetooth soundbar to achieve good sound quality. We have been enjoying this TV so far.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system, Speed

    Rated 3 out of 5 stars

    Good picture, bad os

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture, but doesn't have the power to have a smooth experience with the android tv OS. Lots of time spent buffering.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    So, so Kinda

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I've had this TV for a bit. The TV isn't terrible the only thing with this TV is most times it takes a minute to turn it on. What I mean it takes an average of 3 - 4 presses of the power button before it turns on. Yes I put new batteries a few times. It is Kinda irritating. Anyway it work pretty well other then that really. The picture is bright and the pixels look ok. The sound and your apps are the best features. It's not a high dollar TV so it's to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on Black Friday, for 200dlls is excellent, with nice colors and definition. The only thing that needs an upgrade is the CPU, some times can be a little bit slow.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LuisG,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price good picture and sound. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very great display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this display with my Apple TV. Works as expected, HDMI hookup was quick and easy. The menu has decent sound options and picture quality is above average. Price was good during holidays, so no complaints about that. Super simple set up out of the box. Probably a smart choice if you’re looking for something at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love the tv, despise the shady “ rules “

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! I love the brightness, the way it adjusts to the lighting in the room, swiftness etc my favorite flat screen tv so far. It arrived cracked and after a small hassle it was eventually replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55" QLED 5 series TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for a bargain price. Colors are bright and the picture has a pop. Need to play with settings to get best picture for the room you are installing it at. Black levels are what you would expect for a QLED TV. Speakers are OK, but this is a budget TV, if you want good sound you need to connect it to external speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best purchased so far for 200$!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright and sharp QLed Tv Good speakers Slow CPU

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Gift and Momma loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother and i got this TV gor momma for Christmas last year and she loves it. The sound is nice and the picture comes theough clear and bright. She loves that she can click the apps from the tv remote versus having various remotes.

    I would recommend this to a friend