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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,500 reviews
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Can’t beat it for the price. Built in Google TV is very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl makes a good tv for the price.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture for a tv of this price. The UI is fine, jsut a typical google UI. The speakers are fine but I would recommend a soundbar for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the crisp colors and clear sounds. Similar to big names but fraction of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV but OS can be improved

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture Quality is good and OS can be improved. Some times it goes to screen saver mode and hangs there until power is disconnected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv for my parents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my parents and it was a breeze to setup. I got this set specifically for the android os. The remote has google assistant built in, which is great for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Qled reasonable priced

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with amazing picture quality at reasonable price great for home usage or connecting to a outter source

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice tv for what you’re paying for. I also have a Hisense and they are pretty comparable. This one is a little brighter though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Get a Roku device and this TV rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not have to setup the TV with the Google OS, skip it at setup and use it in basic mode (skip the internet setup too). I paired this with a Roku from another BF deal and am blown away for the value. Yes, I wish it was 120hz but that's my only complaint. TV is light and easy to setup by yourself if you have to (your arm length is more important than your strength with these). I watch DirectTV via Roku and the picture/sound is absolutely great compared to previous TV purchases that were closer to double this BF price. I can see people hating on the Google OS, but you do not have to use it. It's a lot cheaper right now to get a separate Roku device that you can upgrade down the road than to buy the Roku model of this TV. Bestbuy delivery was great, they got the TV inside my house with no issues. The fact that it was free is icing on the cake. I don't normally do warranties but the 5yr Geeksquad plan was kind of a no brainer at this price. Other warranties do not compare to having local in house service by people that know what they're doing. My last TV from another retailer failed in the first month and they did nothing to help me replace it and I now I'm stuck trying to figure out how to dispose of it. Never again from that retailer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV with good picture. Higher refresh rate would have been nice, but for the price it is a decent TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Steal of a deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal. Got this during a black Friday sale. Couldn’t beat the price. Beautiful picture. The google platform does not perform the best, not a very smooth experience

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Clarke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In considering the price it is a good TV. I have do not have any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks stunning and great and is mostly smooth to use. Occassionally it's sluggish and hangs. But the overall picture quality is great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV, very good quality for its value. Only downside is the voice feature on the remote does not always work.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv very occasional glitches. Clarity and streaming is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, software lags a bit and the remote can be better. Great for bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV WILL PURCHASE AGAIN!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs for your buck. Had this tv for about a year and worked better than my expensive living rooms tv. Unfortunately during a move the screen cracked.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful picture, Google OS is slow

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first if you are upgrading from a 1080p TV and looking for a >$400 budget 4K tv, this is a very solid option! my only grip is that I hate Google TV OS, its really slow and theres a lot of ads. Roku is definitely the better OS but it is usually more expensive so this is a better priced alternative if you don’t mind. you could theoretically just plug in a roku device via HDMI and solve this issue but then you would have 2 remotes Pros: - Beautiful picture - supports Dolby Vision - Pretty decent sound! - very sleek and slim form factor Cons: - navigating the OS is really slow - Changing something like the brightness takes a lot of submenus that take forever to load - so many ads on the google OS - requires you to sign in with your google account. Overall: I definitely recommend this TV but if you are able to find the 55" TCL 5 series Roku addition for under $300 go for that one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV and Great Price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV. Easy to use and no problems. I had a TCL 13 years ago and it never gave me any problems. Much better than off brands. Remote could be better is my only con.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good entry-level QLED TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good entry-level QLED television with Dolby Vision. Dolby Audio sound is acceptable, but pairing a sound bar with this is highly recommended. Vey good picture with good dynamic contrast. Would recommend turning off energy saver pre-settings and adjusting picture to your liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget friendly media companion

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the TV for video playing and gaming. Highly recommended.

    I would recommend this to a friend