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Customer Ratings & Reviews

Your price for this item is $139.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear Picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has great picture and sound. The quality of the best picture in a 55 inch television that I have ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Google tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quality picture and sound. Box was in terrible condition when the best buy delivery guys dropped it off. Luckily the TV wasn't damaged

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv at this price and not happy with the qulaity

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and color. We have it above the fireplace in the living room and we asbolutekt love the smoothness. The contrast is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Amazing quality and Google TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during TG sale for $200 and cannot believe the quality of this TV. Amazing bright vivid colors and nice addition of the speakers at the bottom giving a soundbar ish kind of full sound which is not typical from slim TVs these days. Had heard of issies witn Google TV kn this model but looks like TCL fixed them as i dont see any performance issue compared to the standalone Google TV and Sony TV with inbuilt Google TV i have at home. Overall, a great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome ..!! budget TV , great for kids entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Great picture, flaky execution of great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a firm believer in the Google TV platform regardless of TV Manufacturer. I have three Hisense TVs in my home, two TCLs (including this one), and multiple Chromecasts with Google TV. This TV has a great picture, sound is decent for TV speakers, and looks great in my bedroom. The reason I led with my experience with the Google TV platform is because it frankly sucks on this TV. The TV itself stops streaming randomly even though I have an extremely capable WIFI AX router not more than 15 feet with line of sight from it. The software randomly locks up and flickers the home screen without letting me select anything. When this occurs, more often than not I have to physically pull the power plug to reset it. Given I only use this particular TV a night or two a week for a couple hours max, this means I'm resetting the TV probably 50% of the time I use it (or roughly every 2 hours of use). I wouldn't buy this again and would instead opt for another Hisense because I don't have these issues with any of the three Hisense TVs I own.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello Johndoe,
      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thisbtv. It has great color and sound and it keeps up with my Wi-Fi. I recommend turning the brightness down though because it can heat up the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV, The picture is phenominal. So clear you can count the pores on their faces.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Might want to get a roku stick or fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sale price was GREAT can't pass it up the google is the problem SLOW SLOW SLOW

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Simple TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and color if you are sitting directly in front of it. At an angle you will notice color and brightness shift. Took forever to setup the software. All in all best budget TV for $199

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing t.v.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing t.v. extremely happy with picture quality, sound quality is decent not amazing but still very good. Voice assistant is extremely accurate and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Sickk

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is is a little slow butt picture looks great. The speaker is not good objectively but surprisingly good for a tv speaker. Well worth the money if you get it in a discount especially. 4k is the future if you haven't already upgraded to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL 55” Class 5-Series QLED 4K UHD Smart Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Awesome picture and decent sound make this an excellent choice for a 55” TV

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV in this price. Overall good brightness, less sound quality

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mickey,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Works great for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the new Google TV update this tv works a lot better. Add and Apple TV 4K with this and you’re all set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Roku operating system, but for the price, this was a perfect buy. Fantastic picture.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love this Google platform based TV! The color and sound is so crisp and clear and I love how it works seamlessly with my Google account

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a clear picture. Got it for my son for Christmas and he plays his video games and loves how clear it looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had a Samsung that was larger but had an issue with pixels flashing at the bottom within two years. I bought this as a short term replacement but it’s actually just as good. The apps are slower but works perfect with a Ps5.

    I would recommend this to a friend